Question about Microsoft Xbox 360 Console

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Problem with xbox 360

My game has been going to the white screen a lot lately when I start to play a game. The one that says insert disk. Now it is taking forever to load a game and then some of the graphics are missing or it locks up. Do you have any suggestions?

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Re: Problem with xbox 360

With my xbox 360 as for instance last night i downloaded a new map for halo 3 and shortly there after i started to have issues of freezing the game would stop and lag and i would have a checkered screen come up where ever there was white.

If you have downloaded anything to your hard drive delete it it is probably a corrupted file. IE music game profiles pictures. anything that you have recently downloaded. if that doesnt work i would hope that its under warranty and microsoft can bite the bullet.

Posted on Nov 29, 2007

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When I play Black ops it loads but never goes past the black screen after you press play game. I have an Xbox 360 white and I'm wondering is that the problem. When i took it to my uncles 360 it worked...

I have never heard this issue before. You probably have a lager issue then what can be resolved here and might face future issue in the future. Is this the only game you are having issues with?

Seeing that you mentioned you have purchased a hard drive then I would recommend you install the game to your hard drive and try play after that. This will resolve any issues possably of your disk drive possably getting hung up during gameplay.

follow these instructions to get your game installed on your hard drive:

Install Xbox 360 games on your hard drive from a game disc Note Installing an Xbox 360 game on a hard drive requires between 4 and 8 gigabytes (GB) of free disc space.
  1. Insert the game disc into the disc drive.


    Note After you insert the disc, the default option is to automatically start the game. If the game starts, exit the game, and return to the Xbox Dashboard.

  2. From the Xbox Dashboard, go to My Xbox.
  3. Select the game you want to install.
  4. Press Y on your controller.
  5. Select Install to Hard Drive.


    A progress indicator appears while your game is being installed on your hard drive.
  • Installing an Xbox 360 game might take several minutes.
  • Multidisc game? Install each disc to your hard drive.

Jul 17, 2011 | Microsoft Xbox 360 Console

2 Answers

I got a 360 off ebay and it wont read 360 games but will read cds and dvds, whenever i put a 360 game in it says to insert disc into an xbox 360 to play, can you tell me wants goin on please?

You need to replace the dvd drive . most online shops like console sourceDotcom have the replacement dvd drives to specify the dvd your have you can open your 360 and look or go to google and search LLama mods and there you find the types of dvd drives pick out the 1 that matches your dvd drive and place an order and they have all the how to's on how to install your new Dvd drive for your xbox 360

Aug 04, 2010 | Microsoft Xbox 360 Console

1 Answer

Every time i turn my xbox on it goes to this screen saying to insert updated disk why is it doing that??

If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.

Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.

Or you can send it in and they will fix it for you the repair will take about 4 weeks.

This is getting to be a more common error of late.

Feb 14, 2010 | Microsoft Xbox 360 Console

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Xbox 360 fails to read xbo 360 games. System turns on and works properly, able to play arcade games from harddrive and read dvds to play movies. When 360 games are inserted into tray the error message...

sounds like ure laser is on the way out has the drive been changed at all? try cleaning the laser with a cleaning disk if still no joy its a new laser by the sound of it might be cheaper to find a repair shop local than sending it to ms

Apr 17, 2009 | Microsoft Xbox 360 Console

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this usually happens to bad/damaged/dirty game disks. try cleaning the disks. if that doesn't work, contact microsoft via

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All dvd drives in an xbox360 are married to the motherboard. The new dvd drive needs to be flashed with the bin from the old drive in order for it to play games. We can do this for you if your interested email us

Jan 26, 2009 | Microsoft Xbox 360 Console

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make sure ur eye thing under the disk tray that reads the disk is not dirty or damaged. also make sure ur lazer lenz is also clean. try going to for more solutions cause i have same problem

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This could either mean that your discs are corrupt, or something is your with your drive lense. Contact XBOX customer support for more help/info.

Customer support: 1-800-4MY-XBOX

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