Question about Mustek A3 USB Flatbed Scanner
Did you plug the scanner in before installing the software? Common mistake... Disconnect the scanner, uninstall the software completely, re-boot, open up the Device Manager, Click View-->Show Hidden devices--> Look for any scanner related drivers that are still installed for the scanner (they will moste likely be grayed out since it is unplugged) and uninstall them (Right click-->Uninstall). Re-boot again, install the software, wait for the software install to prompt you to plug in the device. Follow the quick start guide if it came with one. Check the manufacturers web site for updated drivers, software for you model.
Posted on Nov 29, 2007
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