Question about Xerox Phaser 7700 Laser Printer

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Phaser 7300N I have a phaser 7300N. Recently whenever I print a document I get a color print of the menu map. how can I stop this and what the reason. Thks Zoher

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Re: Phaser 7300N

I would say this will have to be done to stop that.

But you will have to basically set up the printer as if you were newly installing it.

Resetting the NVRAM will reset all printer values including network, printer setup, job defaults, and color calibrations.

  1. Press the Down arrow key and scroll to Support.
  2. Press the OK key.
  3. Press the Down arrow key and scroll to Service Tools Menu.
  4. Press the OK key.
  5. Reset NVRAM will be displayed.
  6. Press the OK key.
  7. Reset NVRAM and Reset Printer NOW will be displayed.
  8. Press the OK key to reset all the settings to default.

Posted on Dec 05, 2007

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> Home > Support & Drivers > Knowledge Base

Solution --> ERROR 0082" name="Note" /> Phaser 790 / DocuColor 2006 Printer's: Cancel print job and cycle the printer's power

  • On the printer's Control Panel, press the Cancel Key (12 KB).
    Note: The READY message may only appear briefly. You may need to keep repeatedly pushing the CANCEL key.
  • If the error message persists, turn the printer off for at least 30 seconds and remove the computer interface to the printer (17 KB) before turning the printer back on.
  • Use the menu keys to perform a front panel reset (under RESETS menu).
  • If the printer redisplays the error message upon reboot, a file is likely STUCK at the front of the print queue. Use the front panel RESETS menu to CLEAR LOGS AND QUEUES, which will delete all print jobs in the printer's disk spool.
    Note: The READY message may only appear briefly. You may need to keep repeatedly pushing the MENU key to gain access to the front panel menu.
  • If the front panel menus can not be accessed turn the printer off for 30 seconds and then turn the printer back on.
  • If it is known which print job was last sent to the printer, try to reprint the last job spooled, which may be the cause of the error. Step 4 on clearing logs and queues may need to be repeated to eliminate the crashing job.
Note: Most XX82 or XX1E front panel error messages are NOT hardware related, but caused by a specific print job or application.

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I do suspect the paper is the issue.
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