Question about HP OfficeJet 6110 All-In-One InkJet Printer

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HP 6110 not able to send or receive fax

I am unable to send or receive any fax with my HP 6110 office Jet i think it is the modem.

Can the modem be replaced?

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Re: HP 6110 not able to send or receive fax

I tried to find information on replacing the modem to no avail. Unfortunately most products of this nature do not allow for replacing the individual components.
However I did find the following info on HP's site for troubleshooting problems with faxing. Hope this helps!

Posted on Nov 29, 2007

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Can I received fax on my pc for my HP office Jet Pro 7580L

The Fax can only be received and printed from the unit.
If you have a 56k modem in your PC with a phone line input you can set up a fax through windows. Simply go to control panel, printers and faxes and follow the instructions to install a fax driver.
Then you can receive the fax directly to your PC without having to go through the HP Printer at all.
Regards GM

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Can dial out and receive incoming calls but will

Are you connected to a VOIP line for your fax?
A VOIP line can come from a company like Vonage or your local cable co.

If so:

Unfortunatly, faxing over VOIP (Internet) is not always successful. You might want to talk to your VOIP provider if they have a solution.

If not:

Are you trying with the same fax to send and recieve? Some traditional fax machines have probles connecting to fax modems, which is what you have in an Office Jet.
Try having someone else send you a fax and try sending to another number. Otherwise, you might have a defective fax modem.

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HP6110 All in one

When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
  • Add paper to the HP Officejet series paper tray
  • Clear a possible print jam and proceed printing the fax.
  • Reduce the copying or faxing resolution via the front panel's menu.
  • Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
  • Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.
CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

May 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

How do I fix an "error 442" on the fax part of my hp 6110 all-in-one

Per HP:


An error occurred during transmission after one or more partial pages were sent. The sending machine was unable to restart the control channel connection(handshake) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page. It can also be caused if the receiving fax is using a fax format incompatible with the HP fax (usually during color faxing).


Try the fax at a different time when telephone line conditions have improved.

Apr 19, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Unable to use Fax machine with cable company telephone.

You don't have the cable plugged into the "telephone" jack instead of the "line" jack on the machine do you?

Mar 13, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I can only send faxes and not receive them

As far as point 1, you might want to check out this web page at

Faxes can be received but not sent

Point 2. I have two "out" phone ports on my ADSL modem. I use one to plug it the 6110 into the modem. I do have an ADSL filter one one of my phone jacks. but I believe the modem contains one as well for phone devices directly connected to it.

Point 3. Yes. Obviously, if you are on a phone call, you won't be able to receive a fax, but if no phone call is in progress, a fax can come in just fine. Having a fax machine is just like having more than one phone in the house.

Hope this helps. Post your results back here. Good luck.

Nov 18, 2008 | HP OfficeJet 6110 All-In-One InkJet...

3 Answers

Fax Problem

turn the printer on ...
unplug the power cable without turning the printer off....
press and hold # & 3, keep them on hold ....
while holding these two buttons put the power cable back in ... and wait for a few the screen to come up ... the screen may go blank ... use the power button to turn the printer on ... try to receive the fax ...
if it will not work then try # & 6 .... remember take the backup of phone numbers if stored on the printer as it ll erase the memory of the printer ,,,

Apr 29, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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HP Office Jet 6110 All in One faxing

This document covers the basic fax functions of the HP Officejet 6100 series. The HP Officejet 6100 series can perform the following functions:
  • Send and receive paper faxes.
  • Send and receive color faxes. Color faxes can be sent only to color fax capable machines. If a color fax is sent to a black-and-white only fax machine, the HP Officejet sends the fax in black and white.
See Figure 1 below to identify the buttons in the Fax area of the front panel. Figure 1: Identifying the fax area of the front panel c00259777.gif 1- Turns Auto Answer on or off 2- Scrolls through speed-dial entries 3- Redials the most recently dialed number 4- Dials fax numbers, enters text, and specifies menu items. 5- Starts a fax 6- Changes the fax resolution 7- Dials one-touch speed-dial numbers Fax settings Most fax settings are configured during installation through the Fax Setup Wizard. These settings, and some additional options, can be accessed through the front panel menu (see Figure 2). Figure 2: Changing fax settings from the front panel menu

1. Menu: enters the menu system.

2. Right and left arrows: navigate the submenus and options.

3. Enter: selects a submenu or option.

4. Cancel: exits from the menu. c00259778.gif Sending a fax To ensure the best quality when sending faxes in color, use a color original instead of a color copy. Follow these steps to send a fax:
  1. Load the original. Load originals directly on the glass or in ADF. For multi-page faxes, you must use the automatic document feeder (ADF). Loading original on the glass Place the original, print-side down, on the front-right corner of the glass. Loading original on the glass c00259779.gif Loading original in the ADF Place the original, print-side up, in the ADF. Adjust the paper-width guide to fit the original. Loading original in the ADF c00259780.gif
  2. Enter the fax number using the keypad. Dial the number just as you would from a telephone (dialing 1 before an area code, etc.)
  3. Press Start Fax Black or Color.
  4. If there is no original in the ADF, the display will read, "Send from Glass? Press 1 for Yes or 2 for No"
    • Press 1 to scan the document from the glass.
    • Press 2 to load the document in the ADF. The display will read, Load original, then press Enter .

Apr 15, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Printer error

error message 345

The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power related problems.


The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.


The remote user has pressed the Stop key while the reception was in progress.


Under rare conditions incompatibility between the two machines may cause the remote machine to simply abandon the call.

*Re-attempt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

*Disable ECM. Errors may still occur, and may result in a degraded image quality on the received page. However, the ability to transmit the entire document will be improved.

*Try sending at a lower transmission speed.

Dec 05, 2007 | HP OfficeJet 6110 All-In-One InkJet...

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