Question about Creative Labs ZEN Vision:M Digital Media Player

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Reset the player by sticking a pushpin (or some other very skinny object, like a pencil point) into the bottom of the player where it's labeled "reset". This should fix the problem.

Posted on Nov 30, 2007

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My MP3 Go gear vibe freezes up when updating files

try to reboot it using the disk come with philip 4 gb gogear flash or download from internet

Mar 08, 2011 | Philips GoGear Flash MP3 Player

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Hi I have creative zen micro that freezes, can you help?


Lots of people have the same problem, though noone really knows why. Many are convinced that Creative simply screwed up. None of the firmware updates I've tried fixed it, so the problem is probably hardware-related. Another common problem is that the headphone jack glitches. It's simply too weak. Though Creative has not officially commented this, it appears newer versions don't have the headphone jack problem (at least not as often). Anyhoo, be careful with the connector.

If you still can, I would recommend you to return your Zen Micro and get something else. Otherwise, you can fix the freezing (every time it appears, and it WILL happen again) like this:
1. Shut the player down (if you can). Remove the battery.
2. Hold the power button and reinsert the battery. Keep holding the power button until the player is started up. You should now be on the recovery screen.
3. Run a Disk cleanup. This will delete all your settings, but your songs and playlists will be intact. I don't know about other stuff like calendar entries.
4. After the cleanup is done, choose reboot.
The player will now reboot. After the reboot, your Zen Micro will display "Rebuilding library". After this is done, you should be able to use your player again. Just be ready to do this every few days. It mostly seems to happen when it's been off for a while and the battery power is low.

i hope this will be helpfull to you .

please don't forget to vote me ,


Feb 02, 2011 | Creative Labs Zen Micro MP3 Player

2 Answers

MP3 player stuck on DOCKED mode

No, just remove battery then reinsert while holding switch to left. Player will reboot into recovery mode. Select Cleanup (YES) and it will do its stuff then select "REBOOT" and it will start up in normal mode.

Aug 06, 2009 | Creative Labs Zen Micro MP3 Player

1 Answer


Have you tried to remove the battery. If not, try this remove battery, see if that works. If removing battery doesn't work you may have to reset your player. First remove battery again, but before you put it back on, slide or hold your power on button, keep holding it down then insert battery. The load-up screen should come on asking to reboot, cleanup , or reload firmware. Just reboot and see what haps

Feb 01, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

3 Answers

Muvo plays fine connected to computer but won't turn on out of the computer

I don't have a solution. Just the same problem.

Help I'm getting tired of this.

Mar 15, 2008 | Creative Labs Muvo V100 MP3 Player

1 Answer

Creative vision m

you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loaded

Jan 13, 2008 | Creative Labs Zen Touch MP3 Player

3 Answers

IPod click wheel frozen

Try to restart the Ipod.

Hold the select button and the menu at the same time until you see the screen go off.

If still does not work then try to enter disk mode and see if it works.

Disk Mode:
Reboot the ipod via Select and menu, right away hold the select and play button and hold until disk mode comes on. Does the wheel work?

If still does not work then reboot the ipod again and let it reboot normal to go back in apple firmware. If all buttons are working and none of the above works, I would assume it is not software related.

Nov 12, 2007 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

Been frozen for about a week

You have to hit the reset button. You stick the end of a small paperclip or even the wire part from those garbage bag twist-ties into the reset button which is the hole on the bottom of the player. As you push the paperclip into hole you must hold down the PLAY button. This should put it into the Recovery screen or else it will just say "Rebuilding Library". If it goes into the Recovery screen you select CLEANUP and then YES. After it goes through cleanup which can take forever then it will will usually reboot on its own or if it goes back to recovery screen hit REBOOT after you have done CLEANUP.

Jul 28, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Problems with turning on

Sounds like it may be the index in your Music Library. Try going into Recovery Mode the routine way; remove battery(are they charged and good?), hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart/Reboot. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

May 28, 2006 | Creative Labs Zen Micro MP3 Player

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