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HELP!!!! ---- HP Notebook (zx5060us) Asks for Bios Password Now...

I have a zx5060us HP laptop. Recently it started to ask me for a "bios password" after the Windows screen comes up.
I never placed a password on the computer...
I have tried those "generic" passwords from other sites and none of them work.
I contacted the manufacture and they claim I have to send it in for $300...
Is there a program I can load onto the computer to by-pass this?

Note: The computer only goes from -- Turning on / to the Window Screen / to the password screen..


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  • Cyko Nov 30, 2007

    Now that I looked at it again...

    It says "power-on password"..

    Not bios password..

    So do I need to take out the CMOS Battery?

    If so, can you tellme where it is and how to take it out?

  • Cyko Nov 30, 2007


    I guess I'm back at sending it to HP for $300..

    By the way, what happens if you clear the bios?

    What des the bios do?

  • Cyko Dec 03, 2007

    Thanks for the info.

    I will look online for the manual...

    But when I "boot" the laptop and try holding down the "F2 or F10 or Esc or Delete key" it still goes to the power-on password screen.

    It will not let me in to try and copy the bios settings...

    So what do I do now?

  • Cyko Feb 14, 2008

    Thanks for the suggestion...

    I did take the laptop apart and the CMOS battery is "Welded" to the motherboard... DAMN...

    So I guess I will have to send it to HP and have them correct the password issue...

  • Anonymous May 07, 2009

    i have the same problem with my HP 530 Notbook PC... and the smarmy gits at HP said that I had to pay for it AFTER i downloaded if from THEIR websites because THEY instructed me to do so!!



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There is software out there for free download that will remove all passwords on boot. Download and burn to cd then load on boot. Follow instructions.

Posted on Apr 26, 2010


I believe that hp will remove BIOS passwords from hp notebooks, so long as you can prove you are the owner (or was it "you are the original owner"). I believe they charge a fee for this, but i believe it is well under $100USD to do it.
If its just a power-on-password, dont send it to hp, search for the manual as advised above and clear the BIOS. If its a BIOS password, send it to HP (get a quote first to be sure).

If, after clearing the power-on-password, you find you have a hard disk password as well, I would replace the drive.

There are very few companies that remove ata hard disk passwords. The price is excessive - unless you really need the data.

Posted on Feb 14, 2008

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If the system boots to a windows screen, then asks for a password, it's definitely NOT a bios password, but a windows operating system password. Either way, if we had it here at the shop, I could have it done in a few minutes; to bad you're not in Tulsa.
What makes you think it's a bios password?
Good luck

Posted on Nov 30, 2007

  • jim walenciak
    jim walenciak Nov 30, 2007

    OK, so the power on password comes on AFTER the windows screen? Can't be after, I think.

    Power on, is in fact a bios password. There's only one manufacturer of laptops that can be cleared by simply removing the cmos battery, and although it's related to HP, I can't be certain it will work.

    However, if you can do it, it's worth a try, and probly will clear the bios. Understand, you will be clearing all bios settings, so if you're not comfortable resetting them correctly, best leave it to someone with the experience.

    You'll need to remove the ac adapter, main battery, and cmos battery.

    Have you tried accessing the bios? It's possible (likely) that at least someone has accessed it to set the password to begin with.

    I'm not comfortable offering any more than that.

    Good luck.

  • jim walenciak
    jim walenciak Nov 30, 2007


    Ok, here's the deal. Most folks who 'lose' their bios password either never knew it in the first place because it's not their machine, or shouldn't put a password on a system, and probly need help remembering their phone number.

    The rare few, (hopefully you) either had a third party sabotage the system with a password, or ????

    In the hopes that you are of the last category, don't spend 300.00 on a 300.00 laptop.

    If you google your model for "service manual", you will find for free, how to access the cmos battery.

    As far as the bios goes, it is the basic in and out system for your computer, and the settings need to be recorded before trying to reset.

    So, enter the bios (I believe either press F2, F10, or delete while booting. Enter the bios, and record every setting, then clear it following the method described above.

    300 from HP? never heard of it before now.

    Good luck


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I just went to and the helped me with my pavilion DV2000 so i thinik they can help you with your laptop.

Posted on Aug 24, 2008

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