Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

1 Answer

Agitator moves slowly on wash cycle/not at all on spin cycle

The water fills fine during wash and rinse cycles.
However, agitator moves slowly and makes a grinding sound on wash cycle.
The agitator does not move at all on spin cycle but when the door is closed, a clickling sound is heard in the controls console.

Also, how do you get the water to drain if the spin cycle doesn't work?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers
Re: Agitator moves slowly on wash cycle/not at all on...

It sounds like the dogs are worn. try twisting the agitator post by hand,it should move freely in one direction then lock up going the other.its a pretty easy fix if they are.pry off the top of the agitator post off then remove the cap inside,there is a bolt that holds the post down.i'm pretty sure it's 7/16 in. once the bolt is loose,lift the whole agitator out of machine and with your hand inside post turn it upside downand let the dog holder slide how the dogs fit into the holder, replace with new dogs and reverse the removal process.
if the machine wont spin, check the lid switch. thats usually the cause of a no spin situation.other than that a wet vac is your best bet.hope that helps.

Posted on Nov 30, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Agitator quit working during wash cycle. If I move timer to rinse and fill with water then move timer to spin the agitator works fine and drains water from the tub

depends on what u mean by agitator works fine on spin? it doesnt do anything on spin cycle cause its not suppose to? if ur saying ur not getting any wash agitation? then I suspect ur cam dogs inside agitator are bad? remove the 7/16 bolt nut and remove top of agitator and u will see the cam dogs underneath it. there fairly cheap like 5-10 bucks for a set, if u can push the agitator back and forth when its all together in tub, and its catching the teeth and not easy to move back in forth, their not bad, but if u have no resistance then they are bad

Feb 19, 2015 | Washing Machines

1 Answer

Kenmore Washer Doesn't Agitate

Don't be too sure the drive coupler hasn't failed or is failing

Jun 15, 2013 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore washing machine won't agitate?

You are referring to the "agitator dogs". Does the unit run during the wash cycle put the agitator does not move?

Nov 24, 2012 | Kenmore Washing Machines

1 Answer

Water won't quit filling and agitator does not engage into the cycle.

Did you solve this problem -have one doing the same-feed back -please!

Mar 22, 2012 | Kenmore 3.2 cu. ft. Plus Top Load Washer

2 Answers

Hi, our simpson enduro 701 washing machine does not spin back and forward in the deep rinse cycle. but operates ok and spins in spin cycle. thankyou Tina.

Hi Tina just read your posting. From the information in your posting the machine fills, then when the machine is full of water the agitator moves clockwise then anticlockwise until it gets to the rinse cycle then drains the water ,then it fills for the rinse cycle but does not move the agitator in the rinse cycle.Then it drains and spins the clothes dry .Is this assessment of your posting correct.If it is not 100% correct please reply to tell me what the machine is doing or not doing.If it is correct then the problem with your machine is the control board.Is your model the electronic one with the push buttons?Looking forward to your reply.

Jun 26, 2010 | Washing Machines

1 Answer

Wahing machine will not wash

the entire agitator is not moving during the wash??? or just the top section that looks like a big plastic corkscrew???
or is the unit actually just filling with water, making the motor running noises and going thru the motions of running a cycle yet not actually moving anything within the unit, then draining out as normal??
if just the top section of the agitator is free spinning instead of ratcheting as normal you'll need to replace the agitator dogs if present.
if however the units just filling and draining of water with no inner movement then more likely the drive coupling is bad and needs replacement..
hope this helps,
best of luck,

Oct 25, 2009 | Whirlpool Washing Machines

1 Answer

Agitator starts at begining of cycle before washer is full

Please be carful as running the agitator without enough water will overheat and kick out the motor, however it should be ok when it resets itself.
Yes, the machine should stop agitating when you lift the lid so this too is part of the problem.
After looking at the print I can only suggest that the cam contacts in the timer ( contacts 12 and 14) that start the motor are burned and stuck together.

Sep 17, 2009 | Frigidaire FEX831CS Top Load Stacked...

1 Answer

The agitator moves very slowly so clothes aren't washed


Sep 08, 2009 | Amana 3.2 cu. ft. Top-Load Washer

1 Answer

Agitator doesn't turn during wash / rinse cycle

top the top off the agitator,remove cap inside,you have 4 plastic dog ears you need to replace,your local appliance store has them for $2,let me know how you do-mike

Mar 24, 2009 | Kenmore Washing Machines

1 Answer

GE Top Load Washing Machine -- Agitator will not cycle

Agitator's don't spin on wash cycle.

I would suggest washing the clothes without soap until they rinse clear. If you have hard water, the soap will not easily rinse out of clothes, or off of you when you use soap to wash or shower.

Reduce the amount of soap you use in each wash if this is the case. It sounds like your washing machine is working right.

Jan 26, 2009 | GE WBSR3140DW Top Load Washer

Not finding what you are looking for?
Whirlpool Ultimate Care II LSQ9564J Top Load Washer Logo

550 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides