Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

1 Answer

Agitator moves slowly on wash cycle/not at all on spin cycle

The water fills fine during wash and rinse cycles.
However, agitator moves slowly and makes a grinding sound on wash cycle.
The agitator does not move at all on spin cycle but when the door is closed, a clickling sound is heard in the controls console.

Also, how do you get the water to drain if the spin cycle doesn't work?

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  • 5 more comments 
  • mickfilm Dec 12, 2007

    what are the dogs

  • Anonymous Mar 14, 2014

    mach fills with water drum moves a little but not much empty's water but does not spin goes thru all cycles just doesn't move drum

  • Anonymous Mar 16, 2014

    it sounds like its spinning but is not moving it washes fine just not spinning

  • Anonymous Mar 17, 2014

    I add the clothes and start the wash cycle and it stays on the wash cyle. I had to move the control to the rinse and spin cycle. Had a repairman here and he did the test and it worked a couple of times but now it is doing the same thing. If I unplug it and plug it back in does that reset it?

  • Anonymous Mar 22, 2014

    it stopped during wash cycle, agitator will not move, machine shut off. it will fill if i reset to beginning

  • Anonymous Mar 24, 2014

    makes a grinding sound during wash cycle

  • Anonymous Mar 31, 2014

    motor running but not washing or rinsing



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It sounds like the dogs are worn. try twisting the agitator post by hand,it should move freely in one direction then lock up going the other.its a pretty easy fix if they are.pry off the top of the agitator post off then remove the cap inside,there is a bolt that holds the post down.i'm pretty sure it's 7/16 in. once the bolt is loose,lift the whole agitator out of machine and with your hand inside post turn it upside downand let the dog holder slide how the dogs fit into the holder, replace with new dogs and reverse the removal process.
if the machine wont spin, check the lid switch. thats usually the cause of a no spin situation.other than that a wet vac is your best bet.hope that helps.

Posted on Nov 30, 2007


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Hi Tina just read your posting. From the information in your posting the machine fills, then when the machine is full of water the agitator moves clockwise then anticlockwise until it gets to the rinse cycle then drains the water ,then it fills for the rinse cycle but does not move the agitator in the rinse cycle.Then it drains and spins the clothes dry .Is this assessment of your posting correct.If it is not 100% correct please reply to tell me what the machine is doing or not doing.If it is correct then the problem with your machine is the control board.Is your model the electronic one with the push buttons?Looking forward to your reply.

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