Question about Siemens SpeedStream Modem (4100) (SS4100)

1 Answer

"fail: Test ADSL Line Sync" per AT&T Tech Readout

Using same phone line that was used for dial-up, which still works.
Never had DSL before.
House wiring checked as was all other new wiring.
DSL light on SpeedStream 4100 flashes red instead of steady green.
I connected to phone plug in outdoor interface box and got same result.
Have two Ethernet plugs on Dell computer; I get same result. I believe they both work.

All other test restults on AT&T Technical readout page say "pass" or "skipped".

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

Hi,there are a lot of possibilities y ur dsl light wont stop flashing red, 1.could be hardware failure,2.defective lead light for dsl,3.or line issue on the network...i strongly recommend that you contact your isp or att provider so that test would be done by their tech support,...basically you have checkd all inside wirings n as you have said you even tested the nid already...have you tried changing the dsl cable or phone cable? have you tried using another modem? were you using a filter for your dsl? you have to consider also other emi/rfi or electronic interference....but most probably you might try upgrading your modem n see if your gonna get a steady dsl light...the ethernet plugs has no effect on the dsl light...its just the cable connection or line issue or defective modem...i hope this will help, pls feel free to ask if you need further astnce...

Posted on Dec 01, 2007

  • sally_ice
    sally_ice Dec 01, 2007

    hi just for additional info, i believe for speed stream support is already limited since its one of the oldest modem for att/bellsouth. you might wanna check with your isp if they could upgrade your device for free, anyways you are a customer...

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My land line is dead for 4 days. My network is working but my phones are dead unbelievable but tru


problem here
if you have a copper land line then the adsl is working to be on the internet
that means that there is not a problem with the land line as both telephone and internet work through the same copper line ( different frequencies)
so that indicates that the connection at the wall for the phone is faulty, or if you are using noise suppressors as recommended on the phone line in the house , that unit may have failed and not letting the phone frequency through
which ever way , if the technicians test the line and find it good then you will be up for the cost of a technician to come and check the house phone and connections

Apr 13, 2017 | Miscellaneous

1 Answer

My phone says "Line in use" but nobody is using it.


Some of my telephones will read "Line In Use" when the phone doesn't detect a dial tone. I like to use an old wired telephone to check whether the problem is with the cordless phone base or the phone line wiring.

First plug in the test phone and check for a dial tone. If there is no dial tone, try a different RJ-11 cable between the phone and the jack. If there is still no dial tone, use the test phone at another jack and check for a dial tone. If you have two jacks with no dial tone, find your incoming telephone service box. If you have a relatively new phone service installation, the service box will have RJ-11 jacks. Plug your test phone into the jack and check for a dial tone. If there is still no dial tone, contact your telephone company. They will repair an outside wiring problem for free. If the service box doesn't have an RJ-11 jack, you'll need to ask your telephone company to test the phone line for you.

If there is a dial tone at another jack or at the service box, you have an inside wiring problem. You can check for loose or broken wires inside of the jack. Most use either screw terminals or a punch-down design. For the screw terminals, strip another section of the unbroken part of the wire, if needed. Secure the wire under the screw. For the punch-down terminal, take off the cover. Then you'll need a tool that is available in most hardware stores in the electrical wiring section. Do not strip the wire; just place it over the correct place in the terminal and push it into the contacts with the tool. Trim off any excess wire with a small pair of small wire cutting pliers, if the excess wire is blocking the cover from fitting back onto the terminal. http://www.lanshack.com/wire_phone_jack.aspx has a good diagram of the wire color and pin assignments. If the wiring is okay at the jack, you'll need to check the rest of the wiring for problems. Since the broken wire might be inside the wall, you may want to have a professional check it out. Your telephone provider's technicians can do this for a fee. If you have a DSL computer line, you should check the DSL filter. If the filter is inside at the jack, you'll need to replace the filter. If it is out at the service box, your telephone company will do the replacement.

If there is a dial tone at the jack with the test phone, check the purchase date on the L401 system. If it is under warranty (1 year usually), contact Motorola. Otherwise, replace your Motorola phone system. It's generally not worth the minimum repair and shipping costs.

I hope this helps.

Cindy Wells
(I've had dial tone issues after lightning strikes (the DSL filter was damaged), mice eating wires (buried phone line) and due to county road crew/contractors who dug too close to the wire. The first two problems required phone calls to get a technician to fix the outside line. The last one gets fixed by the contractors/phone company as soon as they can.)

Nov 09, 2015 | Motorola L401 DECT 6.0 Digital Cordless...

1 Answer

Telecom Issue, when a Netgear router (DG834G) linked to a small server unit, dissconnects the telephone line. The router works fine but no dial tone on the phone side of the micro filter. Any assistan


a POTs (plain old telephone) line should never be connected to a router. that adsl filter does not make a phone line share a data line.
ADSL is a type of internet service supplied over a phone line. think of it as raw (unusable) when its on the phone line. then you use your dsl filter/splitter to feed the raw internet into a special dsl modem and the other port can be used by a standard phone.

you will know a dsl modem when you see it because its uplink or internet port will only be big enough to fit a phone cord into, not an internet cord. these dsl modems then feed usable internet to your routers and all devices on your network. but, like i said before, at this point it is too late for your phone and internet to share the same wire.

OK, thats not entirely true

pin out of RJ45 internet
1=orange/white *
2=orange *
3=green/white *
4=blue
5=blue/white
6=green *
7=brown/white
8=brown

1,2,3+6 are used in a typical network

if your network is typical you can "get fancy" and use 4,5,7+8 for telephone or even put 2 data lines on the same wire (not recommended for long distances). however, this may involve cutting some wires and splicing them together or something.

Sep 14, 2012 | NetGear Computers & Internet

1 Answer

One line is always in use


First, do you have DSL on the third line? If the DSL is on that line you need to check the line for filters. Make sure there is a filter on the main line out from the DSL modem.

Next check your fax machine, credit card machine, alarm, computers and anything else you may have on that line. Any of these devices may be keeping the line off hook.

Now remove all of the phones and try to get one working. You may have a shorted line in the phone room or a pinched wire. Replace any wire you can to see if you can get one phone working. If you can't get one working then you should call a technician to check the phone room.

If you get one working then add the second and so on, testing everything each time you add one.

May 21, 2010 | NorStar T7316E Corded Phone

2 Answers

I have a hard wired wall mounted telephone (not modular). I need to insert a DSL modular filter into the circuit. What do I need to do convert the hard line to a modular line so I can insert the DSL...


Here's a thought. The DSL filter doesn't have to go on every phone, just the phone line that FEEDS the phone. In old residential, the phone line is looped to each location. If you open up another jack and break the loop, you could possibly find out where the first jack is in your house, put a duplex jack there, feed the DSL modem, and filter all the rest of the lines in the house at that location. Or, go outside, bring the dial tone in on the black/yellow or orange pair, install your DSL modem on that pair, and filter the dial tone back into the green/red pair for the rest of the house.

You can also buy a wall plate with DSL filter in it. Screw your chair closer to the floor before you go here :-) http://www.sjtelecommunications.com/sut-630lccl-s.html

Carl

Nov 13, 2009 | Bell Lands Phones

1 Answer

How to connect the telephone lines


Please let the fax line be connected to computer itself do not remove , In the DSL line you get a splitter which the lines for phone and ADSL modem connect the splitter to DSL Line and from the Splitter you 2 o/p ports with phone marking or symbol connect the phone line to it and to line port connect the main 8957and then to ADSL line to ADSL modem from the ADSL modem connect to lan port which is behind the computer (not to dial up modem
i.e is fax line ) or the usb port in the computer ...

Good luck...

Feb 02, 2009 | RCA 25201RE1 Corded Phone

1 Answer

Intermittent ADSL connection


The DSL light blinking or going out indicates that the DSL modem is loosing sync. This is usually caused by noise on the line. When you get the DSL service you should be given filters to put on all of your phones so that the phones will not interfere with the DSL signal. Those filters need to be attached to anything connected to the phone line that has the DSL on it except for the DSL modem. Other than that the problem could be on the service providers end, something outside your home, or the DSL modem going out. I would suggest that you verify everything is filtered, then contact your service provider so they can run test on your DSL line.

Dec 23, 2008 | Siemens SpeedStream 4200 (13A4200001)...

2 Answers

When I tried to go online my Compaq Presario SR110nx gave error 680


Error 680--- No dial tone
A) Test modem by dialling a number through HyperTerminal or phone dialler. This will test the Modem without using Dialup Networking.
B) Make sure you are using the correct and/or original cable. Some modems used specific wiring which is not compatible with standard modem cables.
C) Check that you phone line is working with a normal phone.
D) Make sure the phone line you are trying to dial on is not a non-standard line, this can cause problems also.
E) If all the above are OK then get a new modem or test in a different location.

Sep 01, 2008 | HP Computers & Internet

1 Answer

Netgear DG834PN ADSL ROUTER AND HUB - PC dial-up connection


so your trying to use a dsl router as just a router -dsl with dialup?

Aug 06, 2008 | NetGear Computers & Internet

Not finding what you are looking for?
Siemens SpeedStream Modem (4100) (SS4100) Logo

3,629 people viewed this question

Ask a Question

Usually answered in minutes!

Top Siemens Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2268 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

john smith

Level 2 Expert

398 Answers

Are you a Siemens Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...