Question about i-mate JAM Pocket PC

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Imate JAM Incoming phone call voice muting

I am facing a problem with my imate JAM. I am not able to hear the incoming voice during a phone call. My voice can be heard by the caller very clearly. While call in progress, "micropone with a red x" sign appears at the bottom toolbar, near the contact list symbol.
I tried to master reset the phone several times, backed up and restored data but the problem still remains the same.
Can you please help me in this regards?
Thanks and best regards,
Prashant S.

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  • islam taha Dec 12, 2007

    i face the same problem, when i receive any call i can't hear any thing although if i opened the microphone the voice is very clear.

  • SPrashant Dec 16, 2007

    I tried to hard reset, the problem remains the same. I contacted the service center and got an advise to replace the speaker. It would cost too much considering the present value of the phone!!!

  • SPrashant Dec 27, 2007

    Dear Islam,

    Can you please further explain this? Do you mean a part on the top side of the speaker? It is covered with a rubber cap. Do I have to remover the cover around the camera lense and the speaker. If yes, can you please explain how to remove it?

    Appreciate your help in this regards.

    Thanks and best regards.

    Prashant S

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Dear SPrashant,
i'll try here explain the solution hopping that will help you, &, the other.
if you look at the back cover before opening the mobile, you will find in the above partion, in the right side you will find camera, in the left side you will find 2 things, in the top you will find leather part, &the back speaker, the leather part that i want you when opening the back cover to remove and connect it again, this leather part used to reverse the sound to the front speaker, so if it wasn't connected well, there is no sound on the front speaker.
hope that will help you.
Eng: Islam Taha

Posted on Dec 27, 2007

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Dear all, i faced this problem and solved it by luck, if you see in the back you will find laser part,
be sure that this part is coneccted will, remove it and reput it again, and every thing will be well.
thanks
Eng: Islam Taha

Posted on Dec 25, 2007

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Try to hard reset the device without backuping data,
and before this  there is an icon in the phone pad window it's work is to disable the microphone so the person on the other side can not hear you i think the problem is there

Posted on Dec 11, 2007

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