Question about SanDisk Sansa e260 MP3 Player

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E260 Won't detect my music

I have had my e260 for a couple months now, and I have uploaded and offloaded music and pics and all from it just fine

Until now...

Now, even when I go and Drag Music files into the player, it will finish copying, they're there, I can see them. Yet, once I start up the player, it says there are no music tracks on the player. I have tried deleting & re-copying my collection numerous times with no avail...

What is the issue and how can I solve it?

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Re: e260 Won't detect my music

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:

-Tha Mp3 Doctor

Posted on May 23, 2008

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When i try to upload music to my sansa e260, the rhapsody tells me that there a general error with the song (error 80070570). What's that supost to mean?

MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-

Mar 12, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

How to upload photos in to sansa e260 player

use the sansa converter I just used it with mine

May 28, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My mp3 player won't recognize the memory card.

First, make sure it's a microSD card; the e260 won't work with microSDHC cards.
Then use a card reader to copy music tracks to a "MUSIC" folder on the card. Install the card into the e260 and you will see the additional music.

Mar 08, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

How do I load pictures from my pc to sansa e260?

For pics and video you must install the program from Sansa called Media Converter.
You can download it here:

On the right side of the page under downloads.

Nov 11, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Unknown mp3 files

mine does that all of the time, you simply have to delete them and put them on again. If you put the files in a "new" folder in the music folder it seems to keep them from becoming corrupted, I would also put the player in MSC mode and do a checkdisk.

Aug 20, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer



connect your sansa to the pc and then access the drive where PC created from sansa drive. you can delete or replace any video or music files there. but besure to upload sansa movie/video format. refer to your sansa manual for video format. Drivers utilities is in your CD utility that can help convert all video files.


Jul 29, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

E260 shows 0 MB memory and 0 MB free space after recovery

Look, I think the best thing to do is to return the product. Normally, they gave you a new one. My old one broke with a blank screen. So the bestbuy guy talked to his manager and gave me a new one.

Apr 24, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 - memory gone?

Have you tried re-formatting while in MSC mode? I've had quite a bit of success with repairing some memory issues with simple reformat. (Fat32). My wife's was showing almost no memory and no music at all. I reformatted and reloaded her music and it works great!

Feb 26, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Why does this happen to my converter/e260? (pic)

the sansa media converter is only used for videos and pictures.
for song you go to my computer and u will see that it says sansa e260 you click on it then it will have files for music vieos pictures and recoding click on music and drag ur music on to it.

Jan 11, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

How to upload files from MP3 player to computer

Hi. To upload files from your E260 to your computer, you can do the following: Step 1: Browse the player on your Windows Explorer. Under "Windows Explorer", your player should appear as an icon under "Portable Audio Devices" or as a "Removable Drive" with a corresponding drive letter. This really depends on the mode your player is in -- MTP or MSC mode. Step 2: Set your Windows Explorer to "Show Hidden Files or Folders". The folder containing your music files on the player is a hidden folder, so make sure you go to "Tools" menu on your Explorer window, then select "Folder Options", then select the "View" tab, then enable the "Show Hidden Files and Folders" radio button Step 3: If your player is set to MTP, you would find the sub folder called "PPI NAND". Open this folder and you would see a list of sub-folders, one of which is labeled "Music". Open that and you would see your music files If your player is set to MSC, open the drive letter corresponding to your E260 and you see a list of folders, one of which is labeled "Music". Open that and you would see your music files. Step 4: Select the music files you want and copy them to your local hard drive I hope the info helps.

Apr 25, 2007 | SanDisk Sansa e260 MP3 Player

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