Question about TruTech PVS31170S1W 17 in. LCD Television

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DVD PLAYER The DVD player is not working. It isn't spinning or reading any discs. It just says that there is NO VALID DISC.

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  • husbandlea Dec 06, 2007

    i have the same problem the dvd does not spin and it says no dick what can i do?

  • TruHeadache Dec 07, 2007

    I am so happy to have found this site as I have the same problem! Anybody know how to fix this or has anybody had any luck dealing directly with Target on this issue? Please let me know!

  • Anonymous Dec 08, 2007

    The DVD player is not working. It isn't spinning or reading any discs. It just says that there is NO VALID DISC.
    i have the same problem. anyone know if this is repairable?

  • schmitty99 Dec 24, 2007

    Put dvd in and it would not spin in the dvd player

  • Anonymous Dec 27, 2007

    when dvd disk is placed in player, no disk appears when play is hit--brand new tv have successfully played about 6 dvd's with no problem-can you help?

    have tried new discs/replayed previously viewed disks/ unplugged-plugged/

  • Anonymous Dec 27, 2007

    Bought new 17" flat screen Truetech TV / DVD, 2-in-1.

    The screen keeps saying "No valid DVD" , no matter how many different DVDs I try to get the machine to play.

  • Anonymous Jan 05, 2008

    My 17"LCD TV+DVD player is only a couple of months old. All of a sudden it starts showing the error message "No Valid Disk". How can I fix this?

  • Anonymous Feb 05, 2008

    TV says NO VALID DISC whenever we put a disc in.

  • sparrow23 Mar 16, 2008

    the tv works and when i put a dvd in and close the thing its like it wont close all the way or something so in turn it says that there is a not a valid disk in when there is

  • tjshelton Mar 20, 2008

    Same problem this Tv/dvd player is a few months old and the dvd is not spinning. There is a error message NO VALID DISC.

  • MissPatty Apr 12, 2008

    Dvd saying no vaild disk. T2000-D. How do i correct this problem? I do not have a manual. I bought TVDVD from neighbor. She lost manual. Does any one know how to correct this? I have put in many disc, still saying wrong disc. I unplugged cleaned disc player,tried numerous dvd's. HELP

    Pat in Texas

  • h4N4N Apr 19, 2008

    DVD player is not working, when a disc is inserted it says NO DISC. Please help, email me.

  • shallwedance Apr 29, 2008

    The DVD player is not reading the disk. When it does read a dvd it skips through the movie or freezes, it is driving me crazy and i am not sure what to do. I'm not able to enjoy movies. I bought the t.v. less then a year ago, should it really be having all these troubles when it is not even a year old?

  • debbydimo Apr 29, 2008

    NO VALID disk appears when I try to play a DVD. Called TruTech Support and since my unit was purchased in December 2007; it is under warranty and needs to be mailed to Buffalo for repair or replacement. Ir will take 4 - 8 weeks for this process. No solution yet?????

  • Anonymous Jul 10, 2008

    My units DVD player will not spin and reads invalid disk, the unit is less than a year old any trouble shooting recomendations.

  • Anonymous Jul 26, 2008

    Dvd player is not working reads no valid disc,purchased January 2008 it is now July 2008.



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If the disk is not spinning in the drive, and a invalid disk message appears, remove the disk and unplug electrical socket. Open the DVD tray and remove the disk. Locate the lens within the tray. You should notice that it is on a small tab that moves left and right. Its default position is to the right, near where you clip in the center of the DVD. If it is all the way to the right, it is stuck. Find a small screwdriver, or something equivalent, and GENTLY pry the tab loose. DO NOT touch the lens, or pry near the lens, this may damage the player. Brace the other end of the loading tray while you're prying because it may require more force than you think. Keep in mind, this was the solution for me while the disk was NOT spinning and reading an invalid disk message. I'm currently stuck on that problem.

Posted on Apr 13, 2008

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I tried abc12345678's solution and nothing happened.  I repeated it next with power ON, slideing the lens/tab assembly all the way to the right, then all the way to the left.  Then I put in the DVD and closed the door, and it worked.

Clearly, the lens assembly had gotten stuck on its track.  (This might have been related to the food my two-year-old left on the DVD.)  Resetting it ALL THE WAY BACK to its default position on the left, where the outer edge of the disc would be, was necessary to get the spindle spinning.

Posted on May 01, 2008

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We had the same problem but if I stood at the TV and pushed the DVD player in it would play. The last thing I wanted to do was hold the DVD player in the whole time!
We had recently put it on a wall mount and although it was mounted level I think that mounting it was our problem. Once we took it down and put it back on it's stand it has been working consistently (no need to hold it in and no other problems).
I hope this helps for some of you as it has helped us and eliminated much frustration!

Posted on Feb 05, 2008

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When the dvd is not spinning den its really broken and ders no ways u can fix it. it only happens if u use it too much lyk keeping putting cd in and out.i bought one too, trutech hdtv 19" trying not to break da cd player cuz i noe its made out of cheap plastic and yes dats da kinda plastic dat would break easily and i could tell juz by looking at if you really wana take care of it stop being agresive to da dvd player and put da cd in slowly so it will last longer.Aite guys!peace!

Posted on Feb 05, 2008

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Bad lenz o pcb driver i will star w the chiper first (lenz)

Posted on Nov 30, 2007

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Posted on Jan 02, 2017

  • 6966 Answers

SOURCE: DVD player


Most DVD players that would display such a message even with a known good disc inside signifies that the that the laser eye/lens is not reading the disc. This could probably be attributed to:
1. dirty, damaged, inverted, blank, un-finalized burned CDs or DVDs;
2. defective, weak, dirty/dusty burned-out laser eye/lens;
3. defective slider shafting (where the laser eye's carriage moves) or some other components.

A few things you can try:
1. Use a CD cleaner (readily available from most computer shops);
2. use a can of compressed air and blow through the inside of the loaded disc area;
3. gently tap on the top cover where you estimate the reading/laser eye/lens would be;
4. gently press on the tray door once the disc is loaded.

Should this not be corrective, perhaps your best bet would be to seek the services of a qualified professional such as those in a Service Center. Alternately, your friendly neighborhood electronic shop should do just fine.

Hope this be of some help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kindest regards.

Posted on Feb 10, 2008

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Check to see if the disc is spinning. You can do this by one of two ways either
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If the disc does not spin then it is likely that there is something wrong with the disc motor. If it does spin then the issue is more likely to be with the laser unit. Try cleaning the lens but if this doesn't help it's likely to be a more serious and ultimately more expensive problem.

Hope this helps

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