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If it plays everything except HD DVDs, then the player needs to have it's software updated. Not sure how this is done. You may have to contact the manufacturer, or return it to the store you bought it from.
If it has problems playing all discs, then the laser may be dirty or out of alignment.
Buy a cd/dvd cleaner and try it. These are simply discs that have a little area on them that you put a drop of cleaning solution and then insert into the player.
If you are mechanically inclined, you can try opening up the player and using some rubbing alcohol on a Qtip to clean the laser lens (if it is accessible).