Question about Toshiba SD370E DVD Player

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Sd370e dvd player

When hd disc put into player it keeps on saying loading and then bad disc, plays normal dvd's ok.

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The dvd player does not actually play hd dvds just upscales normal ones

Posted on Jun 04, 2008

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When I put a dvd in it says "loading" for a good


Try cleaning the laser lens. Either opening the unit and cleaning with a cotton bud, or try a lens cleaning disk.

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Temporarily you can hold the lid closed with your hand and press play and leave the lid after it loads the disc. But for permanent solutuion you will require to repair its lid switches,

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clean your dvd lens with dvd disc cleaner.

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I WENT BACK LATER, ROTATED THE DISC ABOUT HALF A TURN AND IT LOADED. TOOK IT OUT PUT ANOTHER IN AND IT LOADED JUST FINE ALSO. MAYBE IT WILL KEEP WORKING OK.

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Sd 370e


i have found out that the sd370e is not for playing hd's, it upscales normal dvd's only

Oct 16, 2007 | Toshiba SD370E DVD Player

1 Answer

DVD player will not play HD DVD's (It's supposed to be able to play HD DVd's)


If it plays everything except HD DVDs, then the player needs to have it's software updated. Not sure how this is done. You may have to contact the manufacturer, or return it to the store you bought it from. If it has problems playing all discs, then the laser may be dirty or out of alignment. Buy a cd/dvd cleaner and try it. These are simply discs that have a little area on them that you put a drop of cleaning solution and then insert into the player. If you are mechanically inclined, you can try opening up the player and using some rubbing alcohol on a Qtip to clean the laser lens (if it is accessible).

Mar 03, 2007 | Sony DVP-NC85H Multi-disc DVD Player

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