LG WM1812C Front Load Washer Logo
Posted on Aug 12, 2009
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Washer shows UE even with nothing in it and makes a metalic pinging sound bell like when trying to spin

  • smoore57 Aug 13, 2009

    I beleive it is the Hall device that is used for positioning as the drum sometimes moves slightly and then freezes on occasion

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  • Master 6,784 Answers
  • Posted on Aug 12, 2009
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Imbalance error (UE)

One of the following has occurred. Try correcting one or more of these issues below.

* The load is too small
* The appliance is tilted
* Laundry is gathered to one side
* Non-distributed things are put into the drum

  • Anonymous Aug 13, 2009

    You would get an LE code if the Hall was malfunctioning. You have posted a UE code. This represents a Imbalance error.

    The imbalance code can also be triggered if the basket or drum has become lose or misaligned. this will create a wobble affect.



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An LG washer displaying the UE or uE error code means that the load in the washer is unbalanced. ... When the uE error code is displayed, it means that the washer is trying to resolve the issue. The washer will fill with water to try to balance the load. It will then drain and try to spin again.
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I have a LG WM1814CW front load washer. I get UE when it trys to go on spin cycle. I re-arranged the load and still comes up UE. I also tried a cycle without anything in the washer and still the same...

The UE error code is nothing to worry about. It indicates an "unbalanced error"¬-your washer's way of saying that the drum is not spinning is a smooth rotation. It could be as simple as rearranging the load in the drum (click image for zoom). Here's why:

1) Small loads. Your washer operates better when the weight of the load is evenly distributed across the drum, but that is not always possible with small loads.
2) Mixed fabric loads. For example, if you're washing jeans and t-shirts, the jeans could be on one side and the t-shirts on the other, causing the unbalance. Try rearranging the items and spin again.
3) Large single items. Items like sheets, blankets and comforters tend not to spread out evenly, causing unbalance when the drum spins. Rearrange the item and start the spin cycle over.
4) Spin Sense Option. If your washer has the Spin Sense Option, it may try to adjust the load on its own. If that happens, the washer would slow down and tumble a few times slowly during the spin cycle and then speed up until the problem is resolved.

zjlimited_1484.jpg

Hope this helps.
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Screen reads UE? what is UE?

UE stands for Unbalance Error. If the washer has tried to spin numerous times, tried to redistribute the load itself between each attempt, and still not been able to get the load up to full speed without experiencing an off balance condition, it will finally stop and display the UE code. This is most often the case when a heavy / bulky item(s) are being washed and the spin speed is set very high. When washing these items, set the spin speed to low. The machine will most likely be able to handle that. If you want them spun out faster, then AFTER the washer has made it through the cycle on low speed spin do this: Turn the power back on. Without selecting any cycle, just press the spin speed button, selecting the next higher spin speed. Now press start, and your washer will just do a 14 minute or so pump and spin.
For super wet heavy loads, if you cannot even get the washer to go through a cycle on the lowest spin speed, you may have to wring a bunch of the water out of the clothes by hand before doing the 14 minute cycle thing.
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After a wash cycle, the letters UE appeared in the timer window..

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try to use a low spin speed with loads like rugs, and try to get as even a load as possible. (ie: not just one rug) Don't wash rubber backed rugs, as the backing can break up and clog your machine.

Now, if you are successful washing with the lowest spin speed, you can hold the " Spin Speed " button in while pressing on the power button. Release power button. Now release the spin speed button. Now, press the spin speed button until the next higher spin speed from your last successful spin. Press start. Your washer should now pump out and attempt to reach the new spin speed, without adding any water. (usually about a 14 minute pump and spin cycle) Don't expect to be able to spin out rugs at a high spin speed.
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My washer shows UE code

UE code is an "unbalance error". Believe it or not, it is possible to unbalance a front load style washing machine. Usually caused by trying to wash smaller loads where the drum spins to try to distribute the weight evenly. With less laundry, you cannot distribute enough weight evenly around the drum and sometimes will cause an unbalanced load. If your problem is not a simple loading issue, it could be the balance sensor, loose wiring, or possibly the main control board. I hope this helps.
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