Question about HP DeskJet 722c InkJet Printer

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Blank page tried to print a word document but a blank page came out. tried the troubleshooter windows xp provide but could not print from notepad or from the command prompt. i tested the communication port lpt1 with a test page, it did print then i tried again to print the document but i had the same result. note that i have no indication that there is anything wrong with the ink cartridges as no lights are blinking and afterall the test page did come out fine

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Color ink problem


Solution one: Check the ink levels To allow for full use of the cartridges, some printers continue to print even after the cartridges are completely out of ink. Follow these steps to check the ink levels in the Toolbox . The Toolbox is part of the standard printer software. Depending on the version of Toolbox on your computer, the appearance of the Toolbox features might vary.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low ink levels, consider having a replacement cartridge available to avoid possible printing delays. Print quality deteriorates as cartridges run out of ink.
  1. Click Start (c01827528.gif ), click All Programs , click the HP folder, and then click the icon for your HP printer (c02053172.gif ). The printer software opens.
  2. In the printer software, double-click Estimated Ink Levels . The Toolbox opens.
  3. Click the Estimated Ink Levels tab to display the estimated ink level of each cartridge. Figure 1: Estimated ink level indicator c02752297.gif Image: Estimated ink level indicator.
  4. If the ink level indicators show that a cartridge is low or empty, replace the cartridge.
  5. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution two: Reset the printer Resetting the printer might clear the issues and allow the printer to function correctly again.
  1. Press the Power button (c01602202.gif ) to turn off the printer.
    NOTE: Pressing the Power button might not turn off the printer. This might happen if the printer is in an error state. Continue with these steps regardless.
  2. Disconnect the power cord from the rear of the printer. Figure 2: Disconnect the power cord from the rear of the printer c01869581.gif Image: Disconnect the power cord from the rear of the printer.
  3. Disconnect the USB cable from the rear of the printer. Figure 3: Disconnect the USB cable from the rear of the printer c01850063.gif Image: Disconnect the USB cable from the rear of the printer.
  4. Wait 30 seconds.
  5. Reconnect the USB cable to the printer. Figure 4: Reconnect the USB cable to the printer c01868577.gif Image: Reconnect the USB cable to the printer.
  6. Reconnect the power cord to the printer. Figure 5: Reconnect the power cord to the printer c01869582.gif Image: Reconnect the power cord to the printer.
  7. Press the Power button (c01602202.gif ) to turn on the printer.
  8. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution three: Restart the computer Restarting your computer might resolve the issue.
  1. Save the latest changes to your files, and then close all your open programs.
  2. Click Start , and then click Shut Down . A dialog box opens.
  3. Select Restart . Most computers turn off, and then turn on again automatically.
    NOTE: If a dialog box opens with a message that it is now ok to turn off the computer, press the power button on the computer to turn it off. Then press the power button again to turn it on. After a few minutes, the computer is ready to print again.
  4. Reopen the file that you want to print, and then try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution four: Check for blank pages in the print preview If the printer prints all pages correctly, but it adds blank pages to the printout, check for blank pages in the print preview.
  1. In most programs, click File , and then click Print Preview . If the program you are using does not have this option, consult the program manufacturer.
  2. Review the print preview for blank pages.
  • If the print preview reveals blank pages, delete the blank pages in the document, and then try printing again.
  • If the preview contains no blank pages, continue with the next solution.
Solution five: Check the USB cable If the printer connects with a USB cable, a faulty connection might cause the issue. Follow these instructions to check the USB cable.
  1. Make sure that the USB cable inserts all the way into its port on the rear of the printer. Use some pressure to push it in all the way. Figure 6: Insert a USB cable into the rear of the printer c01868577.gif Image: Insert a USB cable into the rear of the printer.
  2. Make sure that the USB cable inserts all the way into its port on the computer. Use some pressure to push it in all the way.
  3. If the issue persists, try replacing the USB cable with a known good cable.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution six: Check the printer settings on the computer Issues with the printer settings on the computer might cause the printer to print blank pages. Follow these steps to check the printer settings on the computer. Step one: Check the default paper settings Make sure that the default paper size matches the width and length of the paper loaded in the tray. If the paper loaded in the tray is different from the paper size setting, the printer might print blank pages. For instance, the issue might occur if legal size paper (215 x 355 mm (8.5 x 14 in)) is in the tray, and the paper size setting is letter (215 x 279 mm (8.5 x 11 in)). Follow these steps to check the default paper settings.
  1. Click Start (c01827528.gif ).
  2. Click Printers and Faxes . The Printers and Faxes folder opens.
  3. Right-click the icon for your printer (c01532298.gif ), and then click Printing Preferences . The Printing Preferences window opens.
  4. Click the Paper/Quality tab, and then compare the settings in the Paper Size drop-down menu with the paper in the tray. If the size of the paper in the tray is not the same as the setting in the Paper Size drop-down menu, change the setting:
    1. Click the Paper Size drop-down list, and then select the size of the paper that is in the tray.
    2. Click Apply to save the settings, and then click OK to close the Printing Preferences window.
Step two: Print a test page Follow these steps in the order presented to print a test page. A test page might help determine if the printer installation caused the problem.
  1. Click Start (c01827528.gif ).
  2. Click Printers and Faxes . The Printers and Faxes folder opens.
  3. Right-click the printer icon (c01532298.gif ), and then click Properties . The Properties window opens.
  4. In the General tab, click Print Test Page . The printer prints the Windows XP Printer Test Page. Figure 7: Example of Windows XP Printer Test Page c01532301.gif Image: Example of Windows XP Printer Test Page.
  • If the Windows XP Printer Test Page prints successfully, you do not need to continue troubleshooting.
  • If the page is blank, continue to the next solution.
Solution seven: Print from an alternate program Follow these steps to try printing from an alternate program, such as Microsoft Notepad or WordPad, to determine if the current program is causing the issue.
  1. Browse to the location of your saved document, right-click the file, and then click Open With . A window opens with a list of programs.
  2. Select a program other than the program you are currently using to print the document.
  3. Open the file in the program, and then check the contents.
    NOTE: Most files open in plain text applications, such as Notepad or WordPad, even if the contents include unusual symbols or text that does not make sense.
  4. Try to print the file:
    1. Click File , and then click Print . The Print window opens.
    2. Select your HP printer from the Select Printer drop-down menu, and then click OK .
    If successful, the printer prints exactly what displays in the program window.
    • If the document prints successfully in the alternate program, you do not need to continue troubleshooting. The issue is likely specific to the program you are trying to print from. Consult the program manufacturer for assistance.
    • If the document still prints blank pages in the alternate program, continue to the next solution.
    • here are a couple things you can try hope this helps you

Apr 19, 2013 | HP Deskjet 2050 All-in-One Printer

1 Answer

After installing Hp photosmart C5280 driver on windows xp, i am only able to print blank pages


Before doing any troubleshooting on the printer, check the ink levels then print a test page using the front panel of the printer. If the print out is good try this website for additional troubleshooting.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3204464#N46
tnx... =) Please rate this one. tnx...

Apr 09, 2011 | HP Photosmart C5280 Printer

1 Answer

Printing but page comes out blank


To allow for full use of the cartridges, some printers continue to print even after the cartridges are completely out of ink. First, check the ink levels. If the ink level indicators show that a cartridge is low or empty, replace the cartridge.
If not, try to restart the printer. Restarting the printer might clear the issues and allow the printer to function correctly again.Press the power button to turn-off the printer then unplug the power cord from the back of the printer, and the USB cable(if connected). Leave unplug for 30 seconds then reconnect the USB cable and the power cord.
If issue persists, try to reboot your computer. Restarting your computer might resolve the issue. If the printer prints all pages correctly, but it adds blank pages to the printout, check for blank pages in the print preview.
If the preview contains no blank pages, check the printer cables. If the printer connects with a USB cable or an Ethernet cable, a faulty connection might cause the issue.
If the issue persists, check the printer settings on the computer. Issues with the printer settings on the computer might cause the issue. Follow these steps to check the computer: Step one: Check the default paper settings. Make sure that the default paper size matches the width and length of the paper loaded in the tray. If the paper loaded in the tray is different from the paper size setting, the printer might print blank pages. For instance, the issue might occur if legal size paper (215 x 355 mm (8.5 x 14 in)) is in the tray, and the paper size setting is letter (215 x 279 mm (8.5 x 11 in)).Follow these steps to check the default paper settings.Click Start then go to Printers and Faxes .Right-click the icon for your printer (c01532298.gif ), and then click Printing Preferences . Under Printing Preferences window click the Features tab. Compare the settings in the Size drop-down menu with the paper in the tray. If the size of the paper in the tray is not the same as the setting in the Size drop-down menu, change the setting:Click the Size drop-down list, and then select More . The Size is window opens.Select the size of the paper that is in the tray, and then click OK .Click OK in the Printing Preferences window, and then click OK in the Properties window. Step two: Print a test page A test page might help determine if the printer installation caused the problem.Click Start , and then click Control Panel .Right-click the Printers and Faxes folder (c01532297.gif ), and then click Open.Right-click the printer icon (c01532298.gif ).Click Properties .In the General tab, click Print Test Page . The printer prints the Windows XP Printer Test Page.If the Windows XP Printer Test Page prints successfully, you do not need to continue troubleshooting.
If the page is blank, print from an alternate program to determine if the current program is causing the issue.Browse to the location of your saved document, right-click the file, and then click Open With .Select a program other than the program you are currently using to print the document.Open the file in the program, and then check the contents.(Most files open in plain text applications, such as Notepad or WordPad, even if the contents include unusual symbols or text that does not make sense). Try to print the file. If successful, the printer prints exactly what displays in the program window. If the document prints successfully in the alternate program, you do not need to continue troubleshooting. The issue is likely specific to the program you are trying to print from. Consult the program manufacturer for assistance. If the document still prints blank pages in the alternate program, disconnect other devices. Other connected devices, such as scanners, MP3 devices, or other printers might cause conflicts in the communication between the printer and the computer.
If the issue persists, go to this link for the rest of the troubleshooting steps. Go directly to solution nine. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&lc=en&dlc=en&product=3390949&tmp_track_link=ot_search#N46

Apr 03, 2011 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

When printing documents from word it will only print blank pages. it's not the cartridges because when i print test pages it works. whats going on???


1> If Operating System is Windows XP, then make sure you have Service Pack 2/3.

2> You may follow the online document

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&lc=en&dlc=en&product=3390949

( Select proper Operating Sytem before that. The troubleshooting may be extensive but kindly follow it till the end)

Jul 14, 2010 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

I AM USING KYOCERA 8030 IT NETWORK CONNECTED EVERY TIME I PRINT IT PRINTS TWO BLANK COPIES WHY?


are you facing same problem with other document like notepad ...... please check it please ..... open a notepad type some thing like test print and give print and check its comes blank pages or not .... if its not coming please check the document setting how many pages your document heaving you can give number pages you want to print ....... if you facing same problem with notepad please post you comment ........... and try to uninstall the printer driver and reinstall it ..............

Dec 29, 2009 | Kyocera Office Equipment & Supplies

1 Answer

When I print from Word with my hp1600 I'm getting blank pages at the beginning of the print..If My document is 5 Pages I get 5 blanks before actual printing begins. If my document is 1 Page I get 1 blank...


try using a different word program such as open office* or even notepad, if it prints correctly then try reinstalling microsoft word as there maybe some accidental alterations in the printing setup on word.
alternatively try reinstalling your printer.
*open office is a free to use program*

hope this helps

kev

Dec 01, 2008 | Office Equipment & Supplies

2 Answers

Samsung CLP-315


try to do this set of instruction & solution:

  1. Go to Start | Control Panel | Printers And Other Hardware | Printers And Faxes. Double-click the icon for your printer to open the Documents window and clear any pending print jobs by selecting Cancel All Documents from the Printer drop-down menu
  2. Try printing a test page from the printer, not from Windows XP. Most printers have a built-in test function that's activated by holding down one or more buttons while the printer is starting up. Check your printer's user manual for instructions. If this page prints successfully, you know the problem is either with your connection or with the software in your computer.
  3. Check your printer's USB or parallel connection.
  4. Try printing something simple from Windows' Notepad. To open Notepad, go to Start | All Programs | Accessories | Notepad, type a few lines of text in a document, and try printing it. If it successfully prints, the problem is with the software program you originally tried to print from.
  5. Try printing using Windows XP's generic printer driver. Open and run the Add Printer Wizard. When you get to the Install Printer Software screen, select Generic under Manufacturer and Generic/Text Only under Printers (see Figure 2).
  6. Select No for Do You Want To Use This Printer As The Default Printer? (see Figure 3). Click Next.
  7. When prompted on the next screen, tell Windows XP to print a test page. If the page successfully prints, then you probably have a problem with your installed printer driver. Either update or reinstall the driver.

Sep 16, 2008 | Samsung CLP 300 Laser Printer

1 Answer

Pixma IP3000 will not print


try to do this set of instruction & solution:

  1. Go to Start | Control Panel | Printers And Other Hardware | Printers And Faxes. Double-click the icon for your printer to open the Documents window and clear any pending print jobs by selecting Cancel All Documents from the Printer drop-down menu
  2. Try printing a test page from the printer, not from Windows XP. Most printers have a built-in test function that's activated by holding down one or more buttons while the printer is starting up. Check your printer's user manual for instructions. If this page prints successfully, you know the problem is either with your connection or with the software in your computer.
  3. Check your printer's USB or parallel connection.
  4. Try printing something simple from Windows' Notepad. To open Notepad, go to Start | All Programs | Accessories | Notepad, type a few lines of text in a document, and try printing it. If it successfully prints, the problem is with the software program you originally tried to print from.
  5. Try printing using Windows XP's generic printer driver. Open and run the Add Printer Wizard. When you get to the Install Printer Software screen, select Generic under Manufacturer and Generic/Text Only under Printers (see Figure 2).
  6. Select No for Do You Want To Use This Printer As The Default Printer? (see Figure 3). Click Next.
  7. When prompted on the next screen, tell Windows XP to print a test page. If the page successfully prints, then you probably have a problem with your installed printer driver. Either update or reinstall the driver.

Sep 16, 2008 | Office Equipment & Supplies

3 Answers

Printer will not print


And.....

How about telling is what the make and model of the printer, what operating system you have, any error messages that pop up etc etc etc

Sep 16, 2008 | Office Equipment & Supplies

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