Question about Canon DR-2580C Path-Through Scanner

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Canon DR-2580C Scanner

Scanner has recently started to read only the first page of multi document scans although it appears to have taken them all through.

When the first few pages have gone through the scanner it stops with the title panel showing. This is completed and the 'Attached' button pressed. The result is the input vanishes, the panel remains and the scanner takes through one more page but does not read it.

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  • csra Feb 05, 2008

    Can't set up scanner. Need help to download driver or whatever I need to be able to use scanner.

  • dhaskins Feb 11, 2009

    I find that the scanner is not reading multiple pages...it seems to be pages without lots of print on them because I will run the second page through by itself and the scanner still won't copy the image.

  • Anonymous Mar 12, 2014

    I want to scan multi page document and then send all pages in one attachment in an email. I now get 5 separate attachments.

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  • 490 Answers

You must have 'checked' the multipage option in the scanning software. Try scanning first page only and store as say temp1 and later all pages as temp2. If the file size is different you can deduce that the scanner has scanned all pages! To view multipage files, you need a proper software.

S. Mohan, Chennai

Posted on May 30, 2008

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1 Answer

Canon DR-2580C scanner only scanning half the page. What could be the problem?


Select Auto for page size. The scanning software displays scanned image in many options, including 'fit'. Choose 'fit' so that you see complete image.

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Aug 21, 2009 | Canon DR-2580C Path-Through Scanner

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Check your scanning software settings. If you are getting only one file output, then you must have chosen 'multipage' option.
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I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website (http://software.canon-europe.com/). This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
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May be the location where it is writing the data is not 'free'. Do a 'deframent' of the drive where you intend saving the data. Ensure there is enough space on the Hard Disk
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In Captureperfect, select page size as 'Scanners Maximum'. Select automatic paper size, check the output now. If you select bigger paper size and smaller paper, you will see lack output, outside the paper area.
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Nov 26, 2008 | Canon DR-2580C Path-Through Scanner

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Try scanning a full page (A3) at different levels of contrast and in the Automode also, in color and Mono. Check the output to see if it is software or hardware issue.
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The staples cannot reach the sensors. They could have scratched the glass above the sensors. Clean the glass with IsoPropyl alcohol. Try scanning a few images to find if the scratch marks are on the same place on all images. Once confirmed that the glass is scratched, you can change the glass. You need a technical expertise to change or call service staff.

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