Question about Apple iPod Photo MP3 Player

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Photo's Won't Synch

I can't synch any photos. I get the message "some of your photos were not copied because they cannot be displayed on your ipod." The files are JPEG, and I have an Ipod Nano with plenty of disc space. Software (ipod and itunes) is up to date. The same photos synched to my IPOD from my old computer (Dell laptop running Windows XP), but now it won't synch to my new computer (HP laptop running Windows Vista Business). Is Vista the problem? IS there a fix?

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  • Anonymous Dec 12, 2007

    Same problem, totally puzzled why no photos were downloaded to 80Gb Classic. They are JPG format taken on a 3.2 Mpixel Polaroid, stored on Vista PC. Apple help isn't. Trying to find out what res they were taken at and size. Will now try on XP laptop. If I find solution will post but not confident.

  • Anonymous Dec 24, 2007

    Same problem. Apple is as bad as windows. Does anyone give a crap that there product doesn't work as designed and it isin't even in the help...

  • Anonymous Dec 29, 2007

    Same problem with jpg files, iTunes on Vista. Can work around by first converting to .bmp

  • intraintra Jan 03, 2008

    same problem.

    vista/itunes/hp laptop as well.

    and from research.....HP laptop seems to come up a lot with the error.

    apple support was no use....'restoring' the ipod did nothing.

    the images that do manage to get uploaded, are all covered in weird bands of translucent colour.

    the problem is with jpegs.

  • cesar-gutier Oct 11, 2008

    i being tryng to synch photos to my ipod 160 gb and when i open itunes i get this message xthe ipod cannot be synch the requierd filed cannot be found i verly eperince afew days a go help thanks



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Hello i get this message xthe ipod cannot be synch the requierd filed cannot be found [why is this please help / thanks

Posted on Oct 11, 2008


Change the pictures to .bmp

worked for me

Posted on Jan 17, 2008


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