Question about Plantronics DSP-400 Headset

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My new headset

I just received a dsp 400 headset, but it didn't come with any software to download.... how do i get it to work on my computer?

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  • aorgirl Feb 22, 2008

    This headset worked fine with Windows XP, but my PC died, and I have a new one now which is unfortunately running Vista. Now the headset won't work. Any ideas?

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1 Answer

If you are using windows XP -- as unreal as it sounds just plug the device in and allow the Plut and Play installer to do it's thing -- it will appear as a device without a driver (in the device management list) but it will generally work. I have tried it on an HP machine and the control panel for sound and audio devices voice tab (as well as the audio tab) needs to be set to the plantronics device, too -- if you use the sound icon in the system tray the device seems to reset periodically to the one in the sound and audio control panel (just learned yesterday). The headset control on the wire -- the mute button (red illuminated button) has ceased to work for some time (possibly around the Service Pack 2 update) but the volume control does seem to work.

Posted on Dec 06, 2007

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Posted on Jan 02, 2017

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Did it come with software if so did you install that?

If you have it may just be a loose wire in the headset, i would take it back and ask for a replacement.

 

Hope this helps,

and good luck.

 

Ben

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