Question about Lexmark X3470 All-In-One InkJet Printer

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My scanner doesn't work

I have an all in one but the scanner doe not work. I loade my hp flat bed and now everything in thst comes up on screen as lexmark and neither of them will scan. Help

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Re: My scanner doesn't work

Lexmark x 3470 scanner does not work when you lift the cover
and put in what you want copied press start nothing happens

Posted on Jan 06, 2008

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When using auto feed, copy comes out with lines down the side. cleaning printer head does not fix this. also took printer head out to clean under running water. if there anything else I can do.

Have you cleaned the scanner part? Auto-feed uses a "line scanner" in front of the flat-bed scanner. Clean that, and likely the lines will be gone.

May 19, 2016 | HP OfficeJet Printers & Copiers



Flat bed glass top scanner works perfectly fine.

ADF Feeding scanner puts red lines on document shown on preview computer screen and will print same if I save or print the document.

HP troubleshooting tips only covers the flat screen scanner gass top.

Called HP and they suggested I either buy a replacement printer for $250.00 or it would cost $400+ to repair this one.

I removed the ADF (three small screws) and cleaned the small section of glass underneath and reinstalled the ADF component.



on Mar 29, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Scanner grinds when powers on

Its not drivers issue, hard ware issue.. Scanner assm faulty,replace it..For tech guys:Open flat bed glass, remove scanner assm clean inside reflector glass with ear buds & adf glass especially at home position.. lubricate on rail refix it back.. check it..

Dec 22, 2011 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

Hp colour laserjet 2820 keeps coming up with error 5. i've turned off and then on but keeps coming up with the same error. is it the bulb?

Step1: Open flat bed galss & optical scanner assm, clean flat bed glass, as well as clean internal reflecting glasses in optical scanner, ensure that don't use any kind of cleaners to clean the reflecting glasses, use ear buds to clean gently..Step 2: Replace optical scanner assembly..

Oct 24, 2011 | HP LaserJet 2840 All-In-One Printer

1 Answer

My HP Officejet J4580 All-in-One scanner does not work. Whenever I would turn on the printer, the scanner head (or what ever the thing with the light is) would start "clicking" and not move from...

1. Too much friction while moving the optical scanner unit.. Open the flat bed scanner lubricate the rail
2. Optical scanner unit faulty,remove the scanner unit open it gently, clean mirrors in side the unit with ear buds re-fix & clean the flat bed mirror neatly especially at home position.. re-fix as it is then check..I suggested this activity for only tec guys..

Sep 10, 2011 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

My HP 3390 is leaving a line down the center of the page when I copy only How do I fix this. I have changed the toner cartridge thinking in may have been the toner but it is still doing it

Clean the scanner glass. I haven't worked on the 3390, but lift the scanner cover up and clean the glass and see if there is a narrow piece of glass to the left of the big flat bed glass. That is what's causing the line. Scrub it with a little glass cleaner. I bet you don't get the line when you use the flat bed single sheet scanner.

Sep 11, 2010 | HP LaserJet 3390 Printer

1 Answer

When images are scanned there is a black line down the middle of the image when it comes up on the screen. what's going on?

is this a flat bed scanner?? i'm guessing not. if its not you need to clean the thin strip of glass underneath the feed section of your scanner. use a clean soft cloth with some alcohol.

Jul 16, 2009 | HP Printers & Copiers

1 Answer

Hp 2840 laser printer

are you feeding in the copies from the Automatic Document Feeder? Open the top of the flat bed scanner and look to the left you will see a small piece of glass that is used for the ADF and then you will see a large piece of glass that is used for the flat bed scanner. Clean the small piece of glass used for the ADF and let it dry before trying to use the copier again. Test the copier and see if the gray line is still there.

Nov 12, 2008 | HP LaserJet 2840 Printer

6 Answers

HP Color LaserJet 2820

The flat bed scanner assy is bad and needs to be replaced. The part number is Q3948-60191. Hp recomends taking it to a repair center for replacement

Jan 13, 2008 | Printers & Copiers

1 Answer

Yellow line showing on in scanned pages

if you can open the cover of the scanner just clean the glass and use any lubricant to apply on head rod to move smoother .


Nov 14, 2007 | HP 9200C Digital Sender

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