I recently Had some more memory and another hard drive installed in my computer. Since then my sacnner has not worked. It just says that I need to install the HP for features software. What does that mean? And where do I find this software. Help????????????
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
did you try the copier function?if you can copy documents then the scanner is good,well if it wont works you cant print neither..but as you said you get a print out.reinstall it carefully and slowly..the logic board has no problem,just focus on the driver..
Chances are to make the printer scanner work correctly, you will have to add memory to your computer. I f you are so inclined, have a look inside of your computer and check for vacant memory slots, if you have one, pop out the existing me ory and take it into your preferred supplier to match it up. if you do not have a vacant slot, one again take out the memory and take it in and upgrade the mamory to larger chips.
That is a 64-bit computer most likely with Vista 64-bit OS installed. You will need 64-bit drivers and they are available for the MP830 - I recently downloaded them, although I have not made the transition yet to that computer with the my MP830, mostly because of a jam I can't yet fix. Which is why I am here!
If the technician who changed your hard drive was able to transfer ("clone") the system from your old drive, all you need to do is plug your printer/scanner in and it should work. If he was not able to do this and you have a new Windows installation, you need to use the CD that came with the printer to re-install it. Just connect up the printer to the computer BUT DO NOT TURN THE PRINTER ON UNTIL TOLD TO. Start the computer and when Windows has loaded, put the CD in the CD drive. The CD should start the installation process - just follow the instructions. If you do not have a CD, download the necessary installation software from the Epson website.If you don't know how to do this, report back and I will provide more help.