Question about GE WSXH208A Front Load Washer
Model #GCVH6260 (Canada) dispenser fills with water but does not dispense the softener and remains in the dispenser
I know this was posted nearly a year ago...
But, we had the same problem with our washer-- the dispenser wouldn't work on the softner and bleach. After googling all the threads I could find, I decided to run the "quick wash" cycle with vinegar a few times (just like you would do when cleaning a coffee machine).
Everything looked so clean inside the dispenser and it still seemed to have the problem. So, I began to think that perhaps it wasn't filling the holding area enough with water-- which in turn would not allow the softner and bleach to be added to the clothes. I double-checked the water lines and found that we had turned the water presure down because of water hammer. I turned up the pressure, and now everything works fine-- except now we have to deal with the water hammer!
We hope this discovery helps some others out there...
Posted on Oct 11, 2008
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Posted on Jan 02, 2017
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Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.
When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.
If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.
If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.
If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.
Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.
To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.
Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.
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