A posted solution says to take the top off, but we don't know how to do that either. Can anyone help?
You would see at least 5 screws 2 at least at the side and 3 at the back. remove all the screws then lift the top cover. upon lifting it, you would see the top assembly of the pick-up lens. their is a piece of plastic that holds the cd and on its sides there two screws that might be covered by a double add tape, remove it and you would see the screws.
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