Did either of you recently install the update for 755p from Sprint? Soon after I installed it (within a few days) my phone started that as well. I spoke to tech support at Sprint and they were zero help. I went to my local store and explained to the tech person there exactly what was happening and told them I thought the Sprint update caused it. The rep. agreed and they replaced my 775 with a new one as he said it could not be fixed. I think because I told them the problem was caused by the update then they were obligated to fix it (or I least I made them believe that).
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press volume up key + home key + power key at the same time, reboot to recovery, then once there, select clear cache partition, then select wipe data/ factory reset. then select reboot system now to reboot..
First thing to do is check to make sure nothing is between the battery and the phone, like dust for example. After that, plug the phone into the charger and see if it will turn on. If it turns on, it is the battery. If it does not turn on, and the charger is working properly, it is the phone. Good luck.
I know this is a little obvious but it sounds like the battery is not charged or will not hold a charge. Charge or replace the battery. Your cellular store might let you try out another battery just to test things out.
Another possibility is that the phone is damaged from getting wet or dropped. If this is the case you must let it fully dry out or have it repaired.
First make sure your phone is fully charged. Then check...
It may be the storage card - if you take the storage card out it will boot up and you can put it back in. - pain in the a## but it may work. Or Try taking the SIM card out, boot it up, turn it off, replace the card, and turn it on again.
Last resort is a hard reboot. If you did a hard reboot and nothing happened then you did not do it successfully. To do a hard reboot.
- with the phone powered off - press the two soft keys, yes the left and right soft keys which are the two dash keys labeled - - - while keeping it pressed, press the power button down - keep the power button pressed down for 1 - 2 seconds and then release the power button while still holding down the two soft keys. Keep holding down the soft keys until a black screen appears and prompts appear - now release the soft keys and follow prompts - if you dont see the black screen with the reset option, pull the battery out, reinsert it and repeat the above steps - when you see the black screen with the reset option, press the Send button to confirm the reset.
My friend had experienced the same problem with her SEK810i. We both bought the K810i last year. Mine is working perfectly fine. but hers suddenly froze, and she cannot even see the phone menu. we tried to go to a service center but they couldn't fix it. So she just bought a new phone. also fro the SE phone collections.
ive had my phone for almost 2 months now. My old treo 680 didnt even turn on... this was a replacement. Now it seems i'm having the same problem again where the phone froze and now it wont even turn on. Its really starting to piss me off now and if anyone can give any advice besides "taking out the battery" or "hard and soft resets" it would be great.
my phone froze and i attenpted to turn it off several times, after trying and not getting a response i took out the battery pack and placed it back in and turned the phone back on. after turning the phone back on it kept freezing a