Question about Sony Handycam DCR-TRV25 Mini DV Digital Camcorder

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Sony DCRTRV 25 : Getting 31:23 error message

I am getting 31:23 error message when i use my Sony DCR TRV25 . Any suggestions how to get past it ?

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  • udevil Jan 14, 2008

    I'm getting the same error(c:31:23) error message and the tape is extremely slow to come out, repair is a $50 estimate to start .... Is there a cheap fix

  • andre62 Nov 23, 2008

    I have te same error (c:31:23) on my DCR TRV11.
    Initially a tape got stuck in the camera. After several tries and a little pulling the tape came out. Then the tape compartment doesn't want to go in anymore. I bought the maintenace manual to openup the camera to see what is blocking the mechanism.
    I fond some dirt (and a little leave) witch i removeed. Now the compartment opens and closes without a tape (sort of smooth).
    With a tape in the compartment it moves far slower. And shows the error while loading. The tape is fully in and the case can be closed though with the error on the screen. (sometimes there is no error)
    I belief the mechanical mechanism is damaged/worn-out(?). Is there a replacement (part) at sony for the complete mechanism deck?
    Or did anyone solve this problem?
    Thanks.

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Andre62:
The error is code is for S reel fault. This is the left reel for rewinding the tape.

Posted on Nov 23, 2008

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Possible pinch roller problem.The pinch roller rubs against the capstan motor to pull out of the cassette .This pinch roller seems to fall completely or loose causing the error.The other possiblity is that the capstan motor is not turning ..might need repair..

Posted on Nov 29, 2007

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CHARCOIS

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Sony says the unit needs a power reset (error 31). Unplug the camera, remove the battery and wait several minutes before re-attaching the battery and/or AC cable. Then power the camera back up. The 23 code says you need to use a InfoLithium battery-- apparently these are smart batteries that give data back to the camera. These error codes seem to be quite common however, and so a hardware issue may be the case. Some users have said that removing the battery while the camera is powered on will clear the codes. Others advocate "smacking" the camera, I would not however, recommend this. www.sony.com is a good place to look for more information.

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