Question about HP Pavilion dv4000 Notebook

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Bluetooth Mobile Phone and Connectivity to Laptop

I have a NOKIA 6103 Mobile phone that I am trying to sync with my laptop. I already downloaded the nokia pc suite for interfacing, however, I can't get my laptop to recognize my phone. The phone is definitely bluetooth enabled, but I am having trouble figuring hout how to enable bluetooth services on my laptop. I did troubleshooting, and found that Windows XP SP 2 has bluetooth stacks, but the Help & Support center for HP had an article that leads me to believe I need an adapter and/or driver. How do I get this driver, and how do I activate bluetooth services on my laptop? I followed the directions and went to RUN and put in 'bthprops.cpl', but it didn't do anything. Please let me know if I need to purchase an adapter, if I need to and where I download a driver from, and anything else I am missing. Please help me.

Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Re: Bluetooth Mobile Phone and Connectivity to Laptop

There are many Nokia phones that are not compatible with most Bluetooth cards. I learned this the hard way. Hopefully, this will not be the case with yours.

Posted on Dec 06, 2007

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Re: Bluetooth Mobile Phone and Connectivity to Laptop

Please confirm that the make/model of your laptop is dv4000? Are there any other characters after the 4000?

Posted on Nov 29, 2007

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If you have tried to pair the laptop with the Nokia using the Toshiba applet and it never seems to work, and you've tried adjusting the settings on the phone and in the applet, and you know the bluetooth card is on and running normally on the laptop, I'd suggest uninstalling the Toshiba drivers and software through CONTROL PANEL and then rebooting and see if XP takes control of the bluetooth adapter. If not, try uninstalling the bluetooth hardware in DEVICE MANAGER and then rebooting, which will force XP to do a clean install (including bluetooth support software) and see if this gets you to normal operation under XP. If not, go to the SONY web site and, again, do a clean install of their bluetooth support software for your model, and try again from there. One of these combinations is pretty sure to work.

Make sure that if your laptop has a physical button on it to activate the bluetooth radio, that it is on, and that the device is enabled through device manager/network/connectivity. Any one of these being mis-set can (especially on Sonys) result in a confusing set of inexplicable failure conditions.

Good luck...

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