Question about HP DVD 740VI 16X16 Dual Layer LightScribe DVDRW Blk RTL (HPDVD704VI) Burner

1 Answer

Hp 740 does not recognize dvd at all

The last two games I have tried to install, I cannot because the cd rom does not see that there is a disk in there. My other disks work. But my new games do not. What is up with that I have an AMD 64 3000+ 1.8 ghz 512 mb raml Nvidia graphics card. Help.

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  • jniffer Nov 29, 2007

    If this is the case what do I do??? The games are sim city societies and hospital tycoon. My other new games work fine like the the sims etc. So I do not understand the problem. I have another disk reader installed, my old plexwriter 40/12/40A and it does not see the game cd either. My video card is NVidia G force FX5200.

  • jniffer Nov 29, 2007

    The game required window xp SP2 or vista
    1.7 ghx intel or amd xp 2100+ or faster
    512 mb ram
    Direct x 9
    Video adaptor 128 mb
    nvidia 5900 or greater for windows xp

    I have Windows xp (don't know what the sp2 means)
    1.8 ghz AMD 64 3000+
    512 mb ram
    Nvidia Gforce FX5200

    This what happens: I boot up, put the game cd in and wait. No install screen, even when I go to my computer, it does not recognize anything in the cd player. So, is it a drive r problem? I am very confused. My new Sims add on works fine.

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Your two game cds have sofware recognisation problem with your pc's operating system as well as your nvidia graphic card.
plz check that these 2 cds have special requirement about nvidia graphic card, looks like the graphic card does not recognise your games at all. If you use HP 740 it has firmware problem which sometimes recognise so cds with the matching firmware. i hope this make sense.

Posted on Nov 29, 2007

  • 1 more comment 
  • Zaid Anarwala
    Zaid Anarwala Nov 29, 2007

    check out your cd case it has mentioned that whar are the game requirements check out that first and tell me the configuration of both may be try it on the same other pc any nearly person of you.thanx

  • Zaid Anarwala
    Zaid Anarwala Nov 29, 2007

    your graphic card is not able to load graphics so thats why that problem is occuring.your graphic card is 5200 and requirement is 5900 so its having problem.

    win xp sp2 means win xp service pack 2



    i think your probllem is solved thank you.

  • Zaid Anarwala
    Zaid Anarwala Nov 29, 2007

    Hi Jniffer,



    Please try to download dirext x 9 from the microsoft website, this feature helps to read the high level of graphics, please note your monitor could also be the trouble one, having said that try to set your monitor's resolution higher or check the games requirements for monitor resolution.



    If everything is done according to suggestions than i am afraid the HP 740 is faulty with the firmware issues.

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