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Posted on Aug 11, 2009
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I HAVE THE TRAY SET TO LETTER AND THE PAPER IN BUT IT READS AD PAPER ,I CAN FEED THROUGH THE SIDE BY BYPASS BUT I WANT TO USE IT NORMALLY WHAT CAN I DO

  • tpgeise Aug 11, 2009

    when i push the function button it says cassette out of order - does it just need a neww cassette or overall service

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1 Answer

Norman Weimar

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  • Toshiba Master 7,035 Answers
  • Posted on Aug 12, 2009
Norman Weimar
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Joined: May 09, 2009
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The paper empty sensor mite be the problem. check it, mite have paper behind the draw. Does the paper in the the same as the operator panel in the draw is landscape? the operator panel mite be potrait.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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1answer

Special paper tray is empty error

Sounds like someone requested A4 size paper in a print job instead of the normal Letter size paper...
Try putting regular letter size paper in the bypass tray and then set it up as A4 size...the print job should then print out on that paper.
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My office has the bizhub c360, and when I put paper into the bypass tray, it prints from the main tray instead of the bypass tray. The settings on the printer are for bypass tray, the settings for my...

Hi the machine could be defaulted to print from the main trays if you have the same type paper being fed from the manual feed same size paper then it will automatically take it from the default trays
IF you take the paper out of the trays and put it only in the manual feed will it print and take it from the manual feed also you have to tell the machine when you use the manual feed what size and type of paper is in the manual feed once you tell it what paper and type of paper like card stock you then need to make sure when you go to print that it is set on your computer with manual feed and type of paper must match what is set on machine
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1answer

My Pc745 has stopped pulling paper from the tray without crunching it up

try to run paper from the side bypass tray. if still no go, you may have something blocking the paper from feeding. if it feed from the side bypass but not the cassette, paper feed tire may not be feeding paper or the out of paper sensor maybe keeping paper from reaching paper feed tire
1helpful
1answer

H2 error when printing from pdf to A3 in multipurpose tray

H2 error code means that the paper size you are feeding into the machine does not match the paper size programmed into the machine. Minolta's are picky about these 2 size matching. So if you trying to print onto A3 then when you select the multipurpose tray it must read as A3.
Here is the info from the factory service manual:
H2 The length of the paper set does not
match that of the paper actually taken
up and fed in.
• Load paper of the correct size again
according to the set paper size.
• Turn OFF and ON the Power Switch.
• For copier tray: Slide out and in the
paper tray in which the size error has
occurred.
• For Manual Bypass Tray: Place paper
in the Manual Bypass Tray.
• For Multiple Bypass Tray: Unload
paper from the Multiple Bypass Tray,
then reload it back again.
3helpful
2answers

Will not print

This usually happens when the paper tray is set to the incorrect paper size.
This printer determines what size paper is installed in it by the little "fingers" on the left side of the tray. When you adjust the paper tray, it determines how those fingers are positioned, and therefore, how the switch reads the paper size.

If the tray setting is off, even by one little click, then the machine may read the paper size as other then letter. If this happens, you send a letter size job to the printer, and it doesnt think it has letter size paper, it will tell you to put letter paper in the MPF feeder.

If the tray is definately set to letter, but the machine still thinks it does not have letter, then the tray or the switch that reads the tray is defective, but 99% of the time it is just the tray is not set correctly.

The MPF door can be open or closed 100% of the time with NO EFFECT on how the printer works.
3helpful
2answers

Paper tray selection

Go to Paper Menu > Paper Size > Tray 1 - note what the Auto setting states (Letter, A4, Legal, etc.) Pull the tray out to set what it is configured for. Then reinsert it & pull it out a few times, noting what the display show the Auto size show. It should match the tray's settings.

If the Display indicates otherwise, it means one of two things:

1) The "auto size sensing" board on the left may be defective. The left side of the tray has a matrix of 3 plastic tabs that stick out in certain order depending on the tray setting. If this board fails, it may show Executive or A4 when the tray is set for letter.

2) The tray may be in-between two settings. Try to readjust the tray length setting between sizes. (You will notice the plastic tabs will change order.) The last time you loaded paper it may have pushed it just enough so that it is no longer seen as letter by the auto sensing board.

I hope this helps...
1helpful
3answers

Can't print envelopes

Solution Title: How to print on COM10 envelops from the Bypass tray (PCL6) using a Windows 2000 O/S Resolution/
Solution
thumbsup.gif Fixed! thumbsdn.gif Did not fix. Resolution Role: Fix
Critical Message: The Envelope must be placed in the Bypass Tray face down (flap side up) and Long Edge IN. In Microsoft Word (Word 2000)
    1. Under the Tools tab, select Envelopes and Labels.
    2. Enter your Delivery and Return addresses.
    3. Click on Options
    4. Under Envelope Options; [Envelope size], select Size 10 (41/8 x 91/2 in)
    5. Under Printing Options, select Portrait (LEF) - Long Edge Feed
        • As Feed from, select Tray 5 (Bypass)
    6. Click <OK>

Within the WorkCentre Pro 123/128 print driver
After opening up the print driver [<Start>, <Settings>, <Printers>, double-click on the WCP 128 PCL6 driver], click on Printing Preferences under the General tab.
  • Under the Paper/Output tab
Set the following features as follow:
    • Job Type: Normal Print
    • Paper Size: COM10
    • Output Size: Same as Paper Size
    • Image orientation: Portrait
    • Image Rotation: OFF
    • 2 sided Print: 1 sided Print
    • Stapling: None
    • Output destination: Center Output Tray
    • Offset Stacking: None

  • Under Tray/Layout
  • Set Paper Source to Tray 5 (Bypass)
  • Click on Bypass Tray Settings
    • Paper Type: Heavyweight (1 or 2)
    • Feed orientation: Portrait
  • Click <OK>
  • " on Specify Paper Type and select Heavyweight (1 or 2)
  • " (Apply> and <OK>
  • " <OK> again

In Microsoft Word under Envelopes and Labels, Click <Print> to send the information to the printer.

Note: This setup represents one way of printing envelopes. Other ways setting up some features in a different manner will work as well.

Solution v1.3.20.0 312637.How to Print on COM10 Envelops From the Bypass Tray (PCL6) 2006-04-05 21:57:29
0helpful
1answer

Keep getting "11 load letter in tray 1" message

Are the print jobs being sent to printer all the same page size?

Are they all print jobs sent letter page size and your printers cassettes are set for A4 or something?

Your printer is asking for letter size paper, because any paper it has is not set to letter  and document that it is trying to print has been sent as that size.

Check what options you have on print driver on pc as far as Tray defaults, paper type and size settings

Check printer settings via its keypad as to tray defaults, paper size set for each tray and paper type, some printers have paper size switchs on their trays too.
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3answers

Hp color laser jet 4700n

Go to the paper menu set tray 1, Letter size and "any" for paper type.

Set tray 2 Letter and paper type "Plain"

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Can't print onto thick card

Have you tried specifying the paper type and weight INSTEAD of the tray. Set the tray properties first, then print. If you leave it on auto tray it will use the tray that matches your paper type and weight.
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