Question about Samsung HLN617W 61" Rear Projection HDTV

1 Answer

TV randomly shuts off

The repair tech was just (again). He put another new lamp in and swore this was the problem. 5 minutes after he left the set shut off yet again. So far since we've owned the set we've had 3 new lamps and a new color wheel. Today made lamp number 4.

Do you have any ideas as to what is causing this problem? We purchased the set 5/04. Its only been about the past year we've had this problem. We do have an extended warranty, but that's no consolation when you are handicapped and don't have a tv.

Posted by on

  • Anonymous Dec 28, 2007

    I am having the same problem. I have replaced a lamp and a color
    wheel. The leds do flash when the tv goes off. After
    about fifteen seconds, I can turn it back on. It may stay on two
    or three minutes or an hour...

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 179 Answers

When it shut off, are you able to simply turn it back on? or do you have to unplug it? also are any of the leds on the front on or blinking

Posted on Nov 29, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi. I have a samsung HLP-6163WX/XAA projection tv. Recently I asked a question, but I can't seem to add more details to it so I am asking again. After running for ten minutes the tv picture will turn black...


The glue is just protection as far as the lamp gone if you bout an after market on that probably the problem I went threw 5 of them before I to it to a TV repair shop he put in a oem lamp and it's work fine ever since hope this helps

Feb 05, 2015 | Samsung Televison & Video

1 Answer

The tv shuts off randomly, always when we are watching satelight tv. We had a repair man come out to change the lamp, but he said that wasn't the problem. We have changed the receiver 4 times. Each...


I hope that he really put a new lamp in, because that sounds like your problem, and some techs, think that the lamp is not blown it is good, but that is not always the case, Those lamps build up a internal resistance and that is what cause the TV to shut off, and it will get to the point where the TV will not come on.

Sep 28, 2011 | Televison & Video

1 Answer

Samsung tv turns off on its own model hls4266wx


    1. Ensure that the TV is off. It may be advisable to unplug the TV as well.
    2. 2 Using a Phillips screwdriver, remove the single screw affixing the lamp cover (the small, grill panel on the back of the set) to the chasis. There is also a grill that is held in place by tension. Just "pinch" the thumb clamp on the bottom of the grill and slide it out. This is the same procedure you would perform to change the lamp, except in this case you will not need to remove the lamp itself.
    3. 3 Inspect the spring-loaded blue safety switch to ensure it is making good contact when the panel is secured. The switch should deflect downward when the panel is replaced. If the contact with the panel is suspect, very gently bend the metal bracket on which the switch is mounted.
    4. 4 Replace the grill cover and the lamp door, and continue to enjoy your TV.
    jQuery('.article ol .image').each(function(i,e){ var $this = jQuery(this); $this.find('img').error(function(){ jQuery(this).remove(); $this.remove(); }); });
  • 5.Check some basics first. Make sure the sleep timer on your TV hasn't been turned on, telling your set to turn off at a certain time. If your DLP TV is acting erratically, Samsung recommends turning the set off and unplugging it for 30 minutes. After 30 minutes plug it back in and turn it back on. Unplugging the set resets it, and that may fix the problem.
  • 6 Check your power supply. Make sure your Samsung DLP is securely plugged into a working outlet. Plug the TV into a different outlet to see if the problem still exists. Make sure that a fuse hasn't blown in your house or a circuit breaker hasn't flipped.
  • 7 Replace the lamp. If your Samsung DLP is shutting off or won't turn on, a bad lamp is the most likely cause. To replace the lamp, remove the lamp cover from the back of the TV by removing the screws with a Phillips screwdriver and slide it out and away from the TV. Remove the screws on the lamp assembly and slide it out of the TV. Disconnect the old lamp and insert a new lamp into the assembly. Slide the assembly back into place and replace the screws. Do the same for the lamp cover.
  • 8 Check for signs of overheating. Samsung DLP TVs generate a sizable amount of heat. If the components inside the TV get to hot, the TV will shut itself off as a protective measure. Make sure your DLP is out 12 inches or so from the wall. Make sure that all of the vents on the set are clear of any obstructions. Allow the TV to cool down for 30 minutes before turning it back on.
  • 9 Contact Samsung. If none of the above tips help, it's time to contact Samsung, as the problem is likely something that should only be fixed by a qualified service technician. More serious problems may include a bad power supply or a bad ballast. Attempting to repair those yourself will void your warranty and may cause more serious damage to your set.


  • The safety switch exists so the user does not accidentally remove the lamp door while the TV is on. Doing so could, theoretically, result in burn or electrocution. This spring loaded switch causes the TV to shut down when the door is opened.
  • Since the TV's chasis is plastic, expansion and contraction can cause the switch to lose firm contact with the lamp door. The TV's behavior could then be such that after being on for a while (getting warm) the plastic expands and the switch loses enough contact to cause the TV to shut down. The frequency with which this phenomenon occurs is not only dependent on the internal temperature of the TV, but also the ambient temperature of the room as well as the relative tension on the switch itself. The user's perception is that the TV starts up fine, but then "randomly" turns itself off after being on for a while.
  • If you have recently moved your TV, it is very common for random shut-downs to occur. This is because the move has shifted the flimsy plastic chasis of the TV, thereby loosening the contact between the lamp door and the switch.
  • Make sure your TV is off and cool when performing this procedure.
  • Mar 12, 2010 | Samsung HLS4266 TV

    1 Answer

    My 56 inch hi-def projection samsung tv turns off automatically


    1. Ensure that the TV is off. It may be advisable to unplug the TV as well.
    2. 2 Using a Phillips screwdriver, remove the single screw affixing the lamp cover (the small, grill panel on the back of the set) to the chasis. There is also a grill that is held in place by tension. Just "pinch" the thumb clamp on the bottom of the grill and slide it out. This is the same procedure you would perform to change the lamp, except in this case you will not need to remove the lamp itself.
    3. 3 Inspect the spring-loaded blue safety switch to ensure it is making good contact when the panel is secured. The switch should deflect downward when the panel is replaced. If the contact with the panel is suspect, very gently bend the metal bracket on which the switch is mounted.
    4. 4 Replace the grill cover and the lamp door, and continue to enjoy your TV.
    jQuery('.article ol .image').each(function(i,e){ var $this = jQuery(this); $this.find('img').error(function(){ jQuery(this).remove(); $this.remove(); }); });
  • 5.Check some basics first. Make sure the sleep timer on your TV hasn't been turned on, telling your set to turn off at a certain time. If your DLP TV is acting erratically, Samsung recommends turning the set off and unplugging it for 30 minutes. After 30 minutes plug it back in and turn it back on. Unplugging the set resets it, and that may fix the problem.
  • 6 Check your power supply. Make sure your Samsung DLP is securely plugged into a working outlet. Plug the TV into a different outlet to see if the problem still exists. Make sure that a fuse hasn't blown in your house or a circuit breaker hasn't flipped.
  • 7 Replace the lamp. If your Samsung DLP is shutting off or won't turn on, a bad lamp is the most likely cause. To replace the lamp, remove the lamp cover from the back of the TV by removing the screws with a Phillips screwdriver and slide it out and away from the TV. Remove the screws on the lamp assembly and slide it out of the TV. Disconnect the old lamp and insert a new lamp into the assembly. Slide the assembly back into place and replace the screws. Do the same for the lamp cover.
  • 8 Check for signs of overheating. Samsung DLP TVs generate a sizable amount of heat. If the components inside the TV get to hot, the TV will shut itself off as a protective measure. Make sure your DLP is out 12 inches or so from the wall. Make sure that all of the vents on the set are clear of any obstructions. Allow the TV to cool down for 30 minutes before turning it back on.
  • 9 Contact Samsung. If none of the above tips help, it's time to contact Samsung, as the problem is likely something that should only be fixed by a qualified service technician. More serious problems may include a bad power supply or a bad ballast. Attempting to repair those yourself will void your warranty and may cause more serious damage to your set.


  • The safety switch exists so the user does not accidentally remove the lamp door while the TV is on. Doing so could, theoretically, result in burn or electrocution. This spring loaded switch causes the TV to shut down when the door is opened.
  • Since the TV's chasis is plastic, expansion and contraction can cause the switch to lose firm contact with the lamp door. The TV's behavior could then be such that after being on for a while (getting warm) the plastic expands and the switch loses enough contact to cause the TV to shut down. The frequency with which this phenomenon occurs is not only dependent on the internal temperature of the TV, but also the ambient temperature of the room as well as the relative tension on the switch itself. The user's perception is that the TV starts up fine, but then "randomly" turns itself off after being on for a while.
  • If you have recently moved your TV, it is very common for random shut-downs to occur. This is because the move has shifted the flimsy plastic chasis of the TV, thereby loosening the contact between the lamp door and the switch.
  • Make sure your TV is off and cool when performing this procedure.
  • Mar 06, 2009 | Samsung DLP HL-P5663W 56" TV

    1 Answer

    Sony lcd projection tv repeatedly turning on & off


    There are 2 primary things that can cause this problem - a bad TEMP sensor that is sensing too much heat, OR, a lamp that is going bad, which sometimes causes excessive heat before it dies. Either way, the set will shut itself off, and you can turn it back on in about 5 min or so, and it will work OK....for another period of time before it shuts off again.

    You need a good TV Tech with the Sony Service Codes for your set, to come out & check your set. The Service Codes will tell him the exact problem you are having, and how many hours your set has been running. Most of the time a new bulb solves this problem, (if youe set is at least 3 years old).

    Jan 17, 2009 | Hitachi 43UWX10B 43" Rear Projection...

    2 Answers

    KDF46E2000 shuts off - 3 red flashes


    My first question is did you have this problem before your set was repaired the first time or did it occur after a tech took it apart?

    The switch could be flakey evidenced by it working after the door is removed and reinstalled, but I would think you would have seen that symptom before the TV was repaired. BTW- what problem did you call them out for service on?

    The door switches are very delicate and Sony warns techs in their training videos to watch for this when they do an optical block swap.

    If I was repairing the set, I would meter the switch for voltage at the time it fails and if I saw voltage the switch is defective or the position of the switch board or optics is changing. If no voltage was measured at the time the set shuts off and the red light still blinks 3 times, then the board the switch goes to could be bad.

    Who is your servicer if you don't mind me asking?

    Nov 10, 2008 | Sony KDF46E2000 46" Projection HDTV

    1 Answer

    Standby LED flashes red 4 times with pause then 4 times


    You either have a bad fan or one of the rotation sensors mounted on one of the fans has failed. Take the back off the set and see it the main fan slightly right of center is rotating. If it is, there are two more fans, one mounted right above the lamp and another on the optical block itself. You will have to pull the optical block to check those.

    Oct 25, 2008 | Sony KDF-E42A10 42 in. LCD Television

    3 Answers

    Hitachi 55VG825 rear proj television blinking light and screen doesn't light up


    Refer to owners manual ! Blinking indicates the type of fault that is occuring on all your tv sets. example : power light on red - indicator light beside it green but blinks rapidly for half a second rapidly then shuts off. This refers to a faulty lamp or a lamp that is near its expiration. Read your manuals if indicators refer to easy repair sweet, but if it says call tech then bummer...

    Dec 06, 2007 | Hitachi UltraVision CineForm 55VG825 55"...

    2 Answers

    Sony KDS-R50XBR1 shutting off


    When the lamp becomes weak in this Sony the unit will shut off intermittently. I would replace the lamp and use only an OEM Sony lamp, not an LTI or other knock off. The knock off lamps are of poor quality in my experience and opinion.

    Apr 15, 2007 | Sony Grand WEGA KDF-55XS955 55" Rear...

    14 Answers

    Power will not stay on...


    The Samsung rear projector TV's have a Fail Safe circuit connected to the Flyback transformer, if the power at RR402S dosn't reach 2.25 v in a few seconds the Micom kills power to the switching IC. Most of the time this problem originates in the power section. It could mean the Flyback Transformer is getting bad. But most of the time I have found that the Switching IC is failing. This IC is located between Transformer T801S and attached to large Aluminum Heat Sink. It is identified as IC831S (STR-X6456).

    Aug 20, 2006 | RCA D52W19 52" Rear Projection Television

    Not finding what you are looking for?
    Samsung HLN617W 61" Rear Projection HDTV Logo

    41 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Samsung Televison & Video Experts

    The Knight
    The Knight

    Level 3 Expert

    75846 Answers

    Donald DCruz
    Donald DCruz

    Level 3 Expert

    17130 Answers

    Jerry Greenberg
    Jerry Greenberg

    Level 3 Expert

    1689 Answers

    Are you a Samsung Televison and Video Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...