Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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Stop working Print hhead does not move. Made a grinding sound and went far right and stopped. Scanner won't scan, fax won't work. Alarm light flashing and menu reading check printer and press set.

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Re: stop working

The covers are pretty easy to remove and access print catridges once you know how. Unscrew screws as they become available, 4 on back then two on each side then 4 on top. the balck plastic front bezels pop off as do the grey side panles. Try pulling out and up from the top. This can be a little tricky but I have not had to be too brazen and have not broken any panels. I am pretty sure that clicking sounds indicates broken parts and a trip to the repair shop. Basically the lock to keep the heads covered is not disengaging.

Posted on Feb 11, 2008

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