Question about Dell A940 All-In-One InkJet Printer

1 Answer

DELL A940-Good connection-no printing

When I recently purchased a new laptop installed with Vista I had to get the new install program from the Dell website for my Dell A940 printer. Ever since I installed the printer on my new PC the printer will not print. I have a good connection because when I do print a job from the PC the printer puts a piece of paper through the printer and it sounds like it is printing but nothing is printer on the page... it is compeletely blank. The cartridges are both new. I figured even if there was a connection problem, the printer would still sucessfully print a copied page from the scanner, however it even copied pages come out completely blank. I have done the nozzle cleaning and the other maintenance checks and still no printing. Any suggestions.

Posted by on

  • hoosiers Dec 06, 2007

    My problem is similar. I purchased a new wireless laptop. I got it connected to my A940 Dell printer. The problem is it sends a message that printing cannot be completed. Do I need to install the new program for the laptop? If so how do I get the appropriate program to install? Any suggestions?

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

Follow these steps in order to resolve the issue:
Stop the Print Spooler Service: 1) Click Start. 2) Type ‘cmd’ in the Start Search box.Search results should appear. 3) Right-click on ‘cmd’ in the search results, and select Run as Administrator.The command window will appear.4) Type ‘net stop spooler’ into the command window and press <ENTER>.The Print Spooler service should now be stopped.
Delete the Printer Drivers: .
1) Click Start.
2) In the Start Search box, type ‘C:WindowsSystem32SpoolDriversw32x86’ and press <ENTER>.
3) Delete all the files and folders in this directory.
NOTE: If the folder will not delete, rename folder to w32x86.old.
Remove the Dell printer software:
1) Click Start.
2) Click Control Panel.
3) Click Programs.
4) Click Programs and Features.
5) Click the software related to the attached Dell printer to highlight it.
6) Click Uninstall/Change.
7) Follow through the prompts in order to remove the software.
8) Restart the computer.
At this point, the user should install the latest printer software from http://support.dell.com and be able to print successfully.

Posted on Dec 24, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My new computer, Dell Inspiron 570 will not communicate with my old printer, Dell A940, All-in-One. How do I fix?


Hi Barbra,
Check all connections.
Have you installed the printer drivers?
Try un-installing and installing the printer drivers again.
Was there change in the operating system?[Say you were using windows xp and now you're using windows vista]You may need to install the driver that corresponds with your operating system.You can download the drivers from this link:www.siliconguide.com/drivers/device/583/

Hope this helps.Thanks!

Oct 13, 2011 | Dell A940 All-In-One InkJet Printer

2 Answers

New laptop connexion to printer


u can do it
there are two ways
the simple one would be the using a usb cable cause now u might ave win vista it will automaticaly pull up the drivers for ur printer if u face any more t/s mail me at pennyvarun@gmail.com

May 30, 2008 | Dell A940 All-In-One InkJet Printer

2 Answers

I have a Dell A940 connected to my old Dell desktop, which I want to keep. How can I get it to print from my new laptop? I cannot find any USB ports on the printer to connect.


Specs state that it is USB - probably a "USB-B" connector. Anyway, how is it connected to your desktop? Surely you can take the USB lead from the printer out of the back of your desktop and plug it in your laptop? Am I missing something here? Specs don't say it is a "parallel" connector (unless it has both). If it has both (and you are using the parallel connection (big plug with many pins) on your desktop then there should be a USB-B socket on printer next to the big parallel socket.

Sep 10, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Install dell old a940 printer on new acer aspire 5920 notebook with windows vista


I have the same problem but with an acer 5570Z. It used to work with the dell all-in-one, however, one day it just stopped working. It always says it cannot communicate with the printer. I've tried uninstalling it, and reinstalling it several times---no luck.

Aug 24, 2008 | Dell A940 All-In-One InkJet Printer

2 Answers

Dell a940 all in one printer


hmm..ok..if the test page is good, then it's in the drivers. get new ones, remove old ones first, re install try again.





Jul 21, 2008 | Dell A940 All-In-One InkJet Printer

3 Answers

Dell AIO A940 printer and Vista.


Starting ******* and doing drugs, screw this era. I hope the whole entire thing crashes!!!!!!!!!!!!

Mar 21, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell A940 smeared printing


Our Dell AIO A940 stopped printing black ink (it went throught the motions but he paper came out blank). Finally got it to print by selecting:

PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY

Maybe it will work for you! Good luck!

Dec 11, 2007 | Dell A940 All-In-One InkJet Printer

1 Answer

Printer all in one A940 from Dell


Vista is a brand spanking new OS. Your printer may need updated drivers to be compatable with vista. It should otherwise install automatically as it has in past. Go to dell website, and download the most recent driver (vista compatable) from them. It wouldn't hurt to see if cahnges in manual too and download it also.

Sep 01, 2007 | Dell A940 All-In-One InkJet Printer

Not finding what you are looking for?
Dell A940 All-In-One InkJet Printer Logo

129 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

jasbo
jasbo

Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

75591 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...