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Lexmark X3470 All-In-One InkJet Printer

Lexmark x3470 (by 12 users)

posted by SRB_4EVER on Nov 29, 2007


it keep saying cover open

This Problem has been added to the Share Your Expertise Page under "My Work Queue".

11 Other Users Have The Same Problem

Comment by amorbruto, posted on Jul 15, 2008

Keeps saying Cover open

Comment by balalaks1965, posted on Jul 05, 2008

I have the same problem always tell 'Cover Open' even if it is closed.

Comment by Guest, posted on Jul 01, 2008

I HAVE TRIED EVERYTHING STILL SAYING COVER OPEN...URRRRRRRRRRR HELP

Comment by rg2773813, posted on Jul 01, 2008

put new cartridge and it says cover is opoen even when its not...

Comment by Guest, posted on May 25, 2008

Changed the print cartridge and now will not print, states door is open, it's NOT!

Help.

Best Solution
posted on Jul 03, 2008
FixYa! (100)

Guest

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
Which way does the nylon lever arm snap on? How much do I have to bench press to 'push' it on :)

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Solution #2
posted on Dec 28, 2007
FixYa! (100)

Soulvisitor


Rank:Guru Guru
Rating: 88%, 1319 votes
With the help of google here is your answer

Your arm of cover sensor has fallen off'

It is the switch fallen to bits

This switch

THis bit falls off

How yours looks

How it should be, or can be if you put it together again.

It might be possible to snap the part back on without partial disassembly, or simply shove something in there to hold the sensor in the 'closed' possition (If you lose a finger or two using this method, don't blame me)







The lid sensor is a tiny microswitch that is on the main circuit board...there is a white nylon lever arm snapped onto the switch.

if the lever arm falls off (like mine did) the 'cover open' error will last forever.

This may (or may not) be possible do fix without some disassembly. This lever arm should stick up through a rectangular hole that's approximately 1/2" to the right of the print head (assuming print head is parked in the middle) and behind it.

Most likely if your lever arm has fallen off, shaking the printer gently upside down with the cover open will allow it to fall out.

Now if you are a dentist or a surgeon, snapping the lever bit back on is no problem without taking anything apart.

I am neither. For the brave (of foolish) ones who like to do surgery, here goes. Here's how I took mine apart....if yours breaks into a million bits, don't blame me.

0) unplug the power and take the scanner cover off.

1) release the 'kickstand' from the scanner by prying and squeezing it with pliers until the two prongs pop out (or crack and break)

2) detach the scanner hinges by prying/squeezing with pliers until they pop off (or crack and break). (CAUTION: read step 3 below first...don't just yank the scanner off without reading step 3)

3) Carefully unplug ribbon cable and other connector to scanner and set scanner aside.

4) remove screws at front of beige plastic part....pry at the back carefully and this will pop off....sending the screws flying if you left them loose in their little wells. Don't worry, there are only two of them that really do anything anyway.

5) Look towards the rear of the printer and you will see the circuit board and the 'hole' where you can see the sensor, and possibly your white nylon lever arm lying pathetically down in the bowels of the printer.

6) Retrieve and Carefully snap the nylon lever arm back on, and think nasty thoughts about the brainiac who designed that part.

reverse the above steps. Put at least most of the screws back in, or the front panel may fall off at a later date.

Take care to GENTLY plug the ribbon cable and the other scanner connector back in, making sure it's seated all the way. Try not to bend or kink the end of it, or it will be toast.

Good luck, and happy lexmarking.....

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Solution #3
posted on Jan 25, 2008
Helpful (85)

BOBOPUFF


Rank:Apprentice Apprentice
Rating: 90%, 3 votes
Hello please tell me where the nylon lever arm goes..on my lexmark 3400..says cover open i have the nylon lever arm send me a picture

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11 Other Users Have The Same Problem - Continued

Comment by madii, posted on May 14, 2008

mines the same it wont print it just says cover open and its not open yeahh i got that printer in the picture down there.

Comment by Guest, posted on Feb 28, 2008

it says cover open even its not

Comment by Guest, posted on Feb 28, 2008

it says cover open even its not, tried to fix it but no

Comment by jenhof, posted on Feb 08, 2008

Printer states cover is open when its really not.

Comment by hiho, posted on Dec 31, 2007

can do nothing with lexmark 3740. it has worked in the past. recently jammed paper was pulled out and now have a "cover is open" message. it is not open.can't turn it off or do anything with it. what to do?

Comment by 12345ted, posted on Dec 26, 2007

after changing to new ink cartrige printer keeps saying cover is open and indeed it is closed. help!!!!

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