Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Mybook essential computer will not recognize the mybook when plugged into the USB

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Re: Mybook essential

Hi guys...
I had kind of the same problem like u...when i plugged it into the usb all i got was a "unknown usb device found"
I opened the external case hoping the hdd was still ok only to find out that the hdd cables had been moved slightly out of position..propably from a fall or a knock I didn't even noticed..
I just pressed them back everything was back to normal..

These sites have info about how to open the external case..

Hope that helps!

Posted on Dec 10, 2007

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* try connecting to a different USB port on your computer
* try connecting to a USB port on a different computer
* try a different USB cable between the computer and the MyBook
* disassemble the casing, and remove the disk-drive, and connect it as a "slave" drive in some desktop computer, to see if the files on the disk-drive are intact

If all else fails, search online for "professional data recovery service" -- a company that will repair the MyBook just long enough to copy all your files onto a new disk-drive. Of course, this is _expensive_.

Note that Western Digital has a Customer Loyalty Program -- knowing the serial-number on your disk-drive, you can buy a new MyBook from their web-site, at a good discount.

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I have had this problem with several MyBook hard drives. They work fine for a bit and then the windows xp OS fails to recognize them. If they do show up the computer warns me they are not formatted. My solution does not help fix the MyBook as is. However, if you have data you must have on it this may be of help. I simply opened up the MyBook plastic case. It is different for each drive. The Pro/premiums I have found you must remove the rubber packing to get at the latch area. After I removed the bare drive from the holder I used an IDE/SATA adapter kit with external power and plugged directly into a USB port. The drive was recognized immediately and I offloaded the data. The drive actually works better now then when it was in the Mybook holder. I am taking no chances though and have switched to LaCie drives. Hope this helps somewhat.

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