Question about Samsung C417 Cellular Phone

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Phone powers down

My phone cuts out and powers down during calls. The backlight is the first sign that I am going to lose connect. AT&T said that the phone must be turned off periodically to allow updated information to be added when the phone turns back on. I have not heard about anything like this in a while. She compared it to a computer that says you must power down to receive updated information, when in fact new computers simply tell you to go to their site and download the updated information. Please give the scoop as I am tired of getting the run around.

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  • Master
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You need to take the phone and have the firmware reflash

Posted on Jul 02, 2008

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Posted on Jan 02, 2017

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I think it's mostly due to the following: phone is off, lose of connection, bad reception area, network is down. But if none of these are going with your phone then try this. Go to your phone settings> phone or network (depending on menu) and disable 'call forwarding'. It may be set to go to your vm automatically with no delay (0 seconds waiting time). I hope these suggestions work. Regards

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