My LG Ally phone will carry a wifi signal & has internet access. It will not make normal phone calls & my 3G icon will not return to my status bar. Any help would be appreciated.
Try reprogramming your phone by dialing *228 and selecting option 1. If this call does not go through, your phone either has a broken radio (which I do not believe you can replace, you would need to start the warranty replacement procedure with Verizon), or you are in an area with very weak to no signal.
Try the process again in an area with stronger signal, and if it works, dial *228 and select option 2 to update your PRL (list of towers), then try again in the original location to see if the updated list helps your phone find a tower.
If you find that your phone is getting signal in other areas, but not a specific place that it used to, you should call Verizon from another phone and pick option 3. Their tech support can do advanced troubleshooting with you to find any potential problems with the network, and they can file a trouble ticket if there is a problem with the tower in your area.
If this helped you, help me with some thumbs up!
Jan 04, 2011 |
LG Ally Cell Phone