Question about Kenmore 63672 Convection/Microwave Oven

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Kenmore microwave sn 911-4942990

Reset appears on sreeen. Most of the time unit will not complete task. If one hits the unit it might work. Any Ideas on how to repair probl4em

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  • 9,098 Answers

Sounds like a bad connection in the power line or maybe the magnetron is emitting interference that resets the control circuit board.

Please post the complete model number so we can give you more targeted help.

Plus if you could be a little more specific as to what you do and how it fails, that would of course help, too.

Once we have enough information, we can propose a solution, and then you can give us a thoughtful rating.

We're always happy to help! Thanks!!

Posted on Nov 29, 2007

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

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ASKING FOR TIME OF DAY BUT WHEN I PUT IT IN IT WILL NOT DO ANYTHING WHEN I HIT THE START BUTTON. THIS MODEL DOES NOT HAVE A RESET BUTTON.


The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes.

If it still fails, you likely have a bad keypad.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

Jot down your full model number and see here for more help.

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Does the digital display light up at all? Is it completely dead? Are you sure it has power? Have you tried another outlet? If the outlet is good and the unit is completely dead, the internal fuse may have blown. You can try to take the cover off (with the unit unplugged) and look for a blown fuse. Try replacing the fuse with an EXACT fuse of the same rating. Try plugging the unit back in again and see if the unit comes back on. If not, you may have a power supply issue or defective Magnetron.

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