Question about Panasonic KX-FL511 Plain Paper Laser Fax

6 Answers

Fax rollers when I try to fax a document, the rollers don't pull the original through enough to succesfully fax. Then it prints out an error log that it has a paper jam.

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Re: fax rollers

When I try to fax a document, the rollers don't pull the original through enough to successfully fax.
Where do I get the rollers and how do I install them?


Posted on Apr 28, 2008

Re: fax rollers

I tried the alcohol, swabbing the roller with a Q-tip, and it seemed to do the trick. Hint: Don't use the Q-tip on your ear first.

Posted on Apr 06, 2008

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Re: fax rollers

Had the same problem. Use alcohol on the roller and now it works great.

Posted on Dec 18, 2007

Re: fax rollers

Alcohol worked fine. Fax is working. Just can't see my keyboard as clearly, now.

Posted on Dec 04, 2007

Re: fax rollers

Run over with BMW.

Posted on Dec 04, 2007

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Re: fax rollers

Try cleaning the rollers with alcohol, they may be dirty and slipping when trying to grab the paper.
If it is too smooth, then they may need to be changed.

Posted on Nov 29, 2007

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Display says line error and print out says jam

• Check the connection. The cord from the TEL.LINE jack to the wall jack should be no longer than
six feet.
• Make sure there are no modem devices sharing the same telephone line.
• Check with the other party to make sure their fax machine is functioning properly.
• Have your telephone line checked for line noise.
• Try connecting the fax machine to a different telephone line.
• If the problem still occurs, your fax machine may need service.
Clearing a jammed document
If the original document doesn't feed properly during transmission or copying,
or DOCUMENT JAMMED appears in the display, first try pressing start/memory . If
the document doesn't feed out, remove it as explained below.
Do not try to remove a jammed document without releasing it as explained
below. This may damage the feeder mechanism.

Jan 17, 2011 | Sharp UX A255 Plain Paper Thermal transfer...

1 Answer

Whats the scan platform

Scan platform in english is Were you shove the stuff to send ;) ie dirty feed roller, paper detect switch stuck or fragments of paper in original feeding paper path area or feeding stuff too thick or stiff, or if multi document issue it is the pad or roller that sits under the main feed this is nothiong to do with paper tray full of blanks it is the original feeler area on top..

Same error should occur doing local copy, check feed section/roller

Cheers hope that helps

Nov 19, 2009 | Canon FAX-L1000 Plain Paper Laser

1 Answer

Fax T 104, can recieve but not send. Can hear the fax signal fro

When you hear the fax signal press the start button on your machine. If this does not work attempt to just make a copy of a document without sending to test the document feeder - help the document by gently pushing the document into the machine when it should be feeding. If you can feel the machine trying to grab it but it doesn't have enough strentgh or it will feed with your help then the feed rollers are probably dirty and you may be able to open up the top cover and clean the rubber rollers with alcohol or degreaser. If the feed rollers do not even turn when trying to make a copy then you may have a motor, belt or clutch problem. If it copies well but will not send, then you will probably have a modem or fax lead problem. Try a new fax lead.

Jul 08, 2009 | Brother Fax Machines

1 Answer

Paper jam in Panasonic KX-

Your document feed is separate from your received and report prints so that's why your reports are printing ok and the document feeder jams. When you open up the doc feeder and look inside the machine you will see a roller and above it on the cover that opens you will see a rubber pad. Clean both the roller and pad (in fact anything in there that is rubber) with a rubber cleaner, alcohol, or even soap and water on a cloth without it been dripping wet. You will probablt find that they are very dirty. The roller feeds the document in so that needs to be clean and the pad helps to keep all the other docs from feeding in at the same time and that should be very clean so it produces good friction.

Jul 07, 2009 | Panasonic KX-FHD331 Plain Paper Thermal...

2 Answers

Status Code 19

Look in you menus. Your log print out is probably set to on and set to print out way to frequently. You can turn that feature off.
You can go to, click on Support and drivers. In the search box type in 116 then go to support and then type in Log, There should be an answer there as to how to shut off log printing. You cold also type in code 19 when you get to the support page.

May 05, 2009 | Xerox FaxCentre F116 Plain Paper Laser

1 Answer

My Sharp UX-355L Fax machine printed unwanted information

Sounds like you have the machine set up to print reports on all occasions, fax transmission, error, etc. You can change this by doing the following:
1 Press these keys:
The display will show:
2 Press a number from 1 to 5 to select
the condition for printing.
ALWAYS PRINT A report will be printed after each
transmission, reception, or error.
ERR/TIMER/MEM A report will be printed after an error,
timer operation, or memory operation.
SEND ONLY A report will be printed after each
NEVER PRINT A report will never be printed.
ERROR ONLY A report will be printed only when an
error occurs.
To print from memory:
If the memory becomes full...
If the memory becomes full while the document is being scanned,
MEMORY IS FULL will appear in the display.
♦ Press the START/MEMORY key if you want to transmit the pages
which have been stored up to that point in memory. The remaining
pages will be ejected from the feeder. After transmission, the memory
will be cleared and you can transmit the remaining pages. You
will also need to transmit the page which was being scanned when
the memory filled up.
♦ Press the STOP key if you want to cancel the entire transmission.

Hope this helps. : )

Mar 30, 2009 | Sharp UX 355L Plain Paper Thermal transfer...

1 Answer

Sending fax

If you sending the fax over the memory, fax can scann doc. while dialing, or in the same time, but if you sending directly (on-hook dial) fax is sending the document while beeing reeded.

You may try to check the phone lines, browse the documents before sending,clean the original document feed rollers,...
if fax sudenly stops and wrinkle the orig. documents there is problem in scanner area

Jan 16, 2009 | Canon FAX-JX200

1 Answer

Machine reads "document jammed"

its the problem of the rollers which pulls the papers they r worn out.I've seen this before repairing computers and asked about fax machines while I am there. There are rollers that cling on to the paper and move it through the machine. When the rollers are worn down they do not grip the paper. For a short fix you can get something rough like sandpaper, brillo pad, etc, and gently scratch the rollers to give them some traction. This will temporarily solve your problem until you can get the rollers replaced.  

Jan 07, 2009 | Panasonic KX-FL541 Plain Paper Laser Fax

1 Answer

Personal fax problem

its seems as though you may have a sensor problem or dirty rollers which feed in your original document. Try this:

open up the cover where you feed in your original document and clean all feed rollers which are normally rubber rollers and make sure you dry them off.
also check for a little arm sticking out which is a sensor flag and make sure it is not damaged and also that it springs back up when pressed.
Can you please let us know the make and model of fax please.
Hope this helps.

Jun 14, 2008 | Fax Machines

1 Answer

Sharp F0-1460

"DOCUMENT JAM" refers to your original document that you are trying to send. Lift the top of the Automatic Document Feeder (ADF) and look for a tiny peice of torn paper. If not, look for a stuck sensor flag (might look like a small plastic finger). If still no go, clean the roller that feeds the original, it may be worn out and slick. Hope it helps Ed

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