Question about HP Pavilion zd8000 Notebook
my system would not boot from the battery. The battery is fully charge, but it boot when you connect the power adapter .
Sounds like a hardware problem to me Ken. The indicator lights on the front of the computer don't necessarily mean anything unfortunately. If you have left the system off for 3 hours, (with the AC attached and charging the battery), but it still won't boot from the battery exclusively then I would suggest contacting HP for support. If you still somehow are within the first year of warranty, they will probably send you a new battery, failing that, they would service the notebook and have the motherboard checked to ensure the charging unit is correctly passing current to the battery. I don't believe that accessories are covered by an HP extended warranty so you might be out of luck there, however if you have a store warranty check the guidelines and see what is covered, you might be suprised. I hope this helps.
Posted on Nov 30, 2007
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Posted on Jan 02, 2017
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