Creative zen media player 16 gb

Did you try going to the Creative Technology.com website?

I realized my firmware was still 1.0. and tht it coudnt b upgraded to 2.x.xx till media player 10 was installed and media player 11 removed.before you do anything......back up all music on your zen touch because the upgrade to 2.0.xx deletes everything on your mp3 player and sometimes the player wont be readable after uninstalling .......then you can do an auto update: http://support.creative.com/downloads/welcome.aspx?nDriverType=1#Manualselection from the manual downloads page, I did.. and there was numerous updates tht popped up after removing windows 11 media player and the other item that was required in the instructions located here: http://support.creative.com/kb/ShowArticle.aspx?sid=16737 .
Hope this clears the air about upgrading the firmware to 2.0 so tht windows 7 can read your zen touch, sleek or other non supported creative-Tm hardware. I havnt finished upgrading yet because I Had so much on it that its taking me over 8 hours now just to sync my music with my computer so tht I wont lose the data when upgrading to firmware 2.x.xx

Try updating the firmware and the best to do that is to download the MP3 Player Recovery Tool off of the Creative web site.

Hi,

In my opinion, Replace battery & try again if its not working yet then check this is its working but display blan so then you have to change display of MP3 player.

try charging again and then if it fails send it back to creative or sell it

If you have a warrenty "accidently" drop it on the ground and return it.

Hi,

Try to reset the player. 

Install Windows Media Player 10 or 11.

I Have a creative 8 GB it do
es not donnload music

Upgrade the firmware to version 1.62.02. That should solve all your problems. Go to www.creative.com to download the firmware.