Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

1 Answer

Recognising my Zen

History.
Bought new pc - lost previous installation cd - part of download process formatted zen - got copy of installation cd - installed. Would not work on my new pc. Re-installed os on zen using another pc.
Now - pc see zen but creative software does not!!! Can you help please.
I am on Media player 10. Windows XP service pack 2 and now very miserable!!!!

Posted by on

  • Chris Kelly Dec 08, 2007

    Thank you for the advice. I did it all but the software will still not see the Zen though the pc does!?!?!?!?!



    The ? automatic syncroniser manager appears to have copied all my nusic from the pc to the Zen so at least I have the music to listen to!



    Thanks again.



    Chris

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1 Answer

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  • 2 Answers

  • connect the device to your PC.
  • Open Device manager (Right click on My Computer, select Manage, open Device manager)
  • Locate the MP3 player in the list
  • Right Click on the device and click Uninstall driver
  • Disconnect the nomad
  • Restart
  • DO NOT CONNECT THE DEVICE
  • run the installation process
  • Connect the device
  • Good luck

Posted on Dec 06, 2007

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