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Posted on Aug 10, 2009

When i turn on my camera, the lens goes in and out about 3 times, and finally turns on. when it finally turns on, it says turn off and turn back on immediately! i can look at pictures and videos, but cant take them.

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  • Contributor 23 Answers
  • Posted on Aug 11, 2009
Anonymous
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Joined: Mar 06, 2008
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Hello,
The lens of your camera has been stuck.
You need to go to Canon authorised service center. They will replace the optical assembly.

OR

You can give it to an expert for repair, he can repair it without replacing the optical assembly.

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Related Questions:

0helpful
1answer

Turn camera on, lens comes out, goes back in ,and says lens error.

try these fixes

1.Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable nimh 2500mah or better) and turn the camera on. If using rechargeables, and they're more than a year old, consider purchasing new rechargeable batteries as they may not be providing sufficient power to startup the camera. If new batteries didn't work, try pressing and holding the 'Function' or OK button while turning the camera on.

2.If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. Error E30 means that you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time

3.Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins back into their slots.

4.Insert the cameras audio/video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fix 3 as a means to provide extra power to help to this fix. Reinsert the cable only after tapping the camera.
0helpful
1answer

Nikon s50 lens error

Try jiggling the lens. Use compressed air to blow out any grit around the lens barrel. If that doesn't do it, you'll need to get the camera serviced.
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Problem with my Olympus FE-230

When I turn my camera on, the lens goes in and out a few times. Once it's finally on and I look at the screen, everything is blurry. When I take the picture, it's blurry too. If I try to use the zoom to adjust, the lens starts going in and out all crazy and won't adjust right.
1helpful
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At power on, lens comes out then goes in/out tehn told to restart

intialize camera first. press the playback or review button while camera is turned off. then go to menu, go right to setup, press right arrow on setup, go down to setup1, press right arrow, highlight initialize, press right arrow, select ok with the middle button. if this does not work, try removing battery for 30 seconds then reinsert it. if these steps would not resolve issue then camera needs service. www.sony.com/repair.
0helpful
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0helpful
1answer

Lens goes out a little way then goes back in and shuts off

you have a bad gear in the lens ***'y must be replaced.
0helpful
1answer

Camera lens comes out and goes back in when I turn it on.

Sounds like the lens can't get into the proper position. Any possibility of damage to the lens?
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