Open Question

Continuos ring Business using an AT&T Callmaster II phone. Phone is in a call center. Employee is on one call and the phone is ringing with no other line blinking.How do I stop the ringing?

Posted by on

6 Suggested Answers

  • 74 Answers

SOURCE: Phone Doesn't Ring

If the phone has a dial tone, adjust the ringer loudness (this adjustment is on the bottom of some phones). Also check to see if there is a switch for turning off the ringer--and turn it on. In some cases, you can't connect more than five phones to a given line or they won't ring properly. If this is your situation, you may have to disconnect one or more phones, or at least turn their ringers off.

Posted on Jan 18, 2006

  • 1 Answer

SOURCE: phone ringing after power failure

I believe you have to reset the intercom system, meaning you need to reassign one or all of the phone's intercom numbers. To assign intercom # ( found on page 10 of the manual which you can download online)

1 Do NOT lift handset
2 Press the following 3 buttons (in order) PROGRAM, STAR, and then POUND
3 Enter two digits (the number you want the phone to be)
4 Press the INTERCOM button and you will hear a tone - then youre all done.

Posted on Feb 17, 2009

  • 2 Answers

SOURCE: AT&T EP5962 (5.8GHz digital Plus 2 Line)

I just had a similar problem with the "mailbox is busy" message while trying to retrieve messages. Instead of unplugging the power source as someone else suggested, I was able to solve the problem by unplugging the telephone line from the back of the phone. I was then able to retrieve messages. Then I plugged the telephone line back in and everything is working fine. This might work for your problem as well.

Posted on May 01, 2009

  • 2 Answers

SOURCE: Intercom / page problem with AT&T phones model 944 and 955

I have the same setup in a small office I consult for and I found the intercom problem to be caused by the DSL filters. It seems the DSL filters also filter out the frequency that the phones use to communicate with each other. If any of the phones had a DSL filter on them the intercom and hold button would not work properly with the other phones in the system without filters. Once I took the filters off the intercom and Hold function worked fine.

Posted on May 05, 2010

  • 45 Answers

SOURCE: AT&T speakerphone CL 4939: When phone line is

It sounds like you have DSL on the line, change the DSL filter in the line and see if the problem goes away.

Posted on Jul 21, 2010

  • 313 Answers

SOURCE: Our phone (AT&T 993 Two-line

Power Failure • Set the time and date (even if the time and date is correct)

Posted on Nov 19, 2011

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


1 Points

Related Questions:

1 Answer

My phone only rings once. is there a way to change that?

yes ask your local admin to make the ring changes in the station configuration


1 Answer

My fault - I meant to say I'd like outside calls to Employee A's extension automatically ring on Employee B's extension. Employee A is away on holidays. Hope this clears it up. Thanks.

Ok, assuming that person A's extension is 25 and person B's extensions extension is 26, then at extension 25 and enter feature 4 then 26. You might want to verify what person A's extension is. It almost sounds like its looking for a 3 didit extension.

Apr 16, 2010 | NorStar T7316E Corded Phone

2 Answers

I have a Samsung iDCS system. We have a phone

This clip shows how to add a phone to the group, so just reverse the process to remove a phone from the ring group on Samsung iDCS. This also works on other models from Samsung. There are loads more clips at which you may want to "bookmark".

Oct 12, 2009 | Samsung DCS 12 Corded Phone

1 Answer

How do I get edge 120 to ring when outside calls come i? Several of our phones do, but a couple of them don't. Can't find anything in the manual about setting a phone to be one of the phones that ring...

you need to goto the mobile settings and scroll to ringtones and select the ringing tone,volume and whether you want continuos ringing or not is there for you to choose.

Jul 16, 2009 | Phones

1 Answer

External Answering Machine Hook up with M7310

Even though the plug that plugs into the wall on an M-7310 looks like the same plug that the answering machine has, it's function is completely different. The information passed on the single pair of wires is enough to make a 24 button 10 button or 8 button system phone work, has no ringing voltage or dial tone for a single line device like your answering machine.

A Nortel system has ports that have that information, but most likely the answering machine was installed BEFORE the phone system lines, which means it only answered the first line.

Try plugging your answering machine into the EXACT location it was before.


Jan 09, 2009 | NorStar M7310 Corded Phone

1 Answer

I have a NEC ETW 16DC-2 phone that does not ring with calls

The telephone instrument you have can be used on the NEC Electra Professional Level I, and the Level II systems (and under some conditions the NEAX 2000 series). Codes for features are somewhat different based on the system. It is possible that your phone is in "Do-Not-Disturb" if other phones on your system actually ring when they are called via the intercom (on the Level I and Level II systems, initial intercom ring is a system wide setting). The cancel DND code is: Level I system: with telephone idle, press <FNC>, dial 60, press <FNC>. Level II system: with telephone idle, press <FNC>, dial 69, press <FNC>.
It is also possible that your ring volume is very low. To adjust, press <SPKR>, dial 601, then adjust volume using the up/down keys at the bottom of the phone (press <SPKR> when finished. If your system is programmed to access an outside line when you press <SPKR>, you will need to press the <INTERCOM> button first.)
If your system is set for voice intercom, people calling your phone can make it ring by dialing a "1" after your intercom number.
If you do all this and your phone still won't ring on incoming calls, let me know and we'll have to go into system programming to correct it.

Jan 06, 2009 | NEC Electra Professional ETW-16DC-2

1 Answer

Re: Question

Your phone can have 3 options, Ring all the time, Switch between Voice and Ring, or Voice all the time.

From your phone(s) press PROG 21 and press the ENTER soft key (3rd key). Now press the SEL (3rd key) until it says VOICE CALL then press ENTER and EXIT. If you set it to this mode, the AUTO ANS button won't work.

If you select TONE, the Auto Answe button will work, making the phone VOICE CALL when lit and ring when not.

If you select VOICE CALL DENY, the AUTO ANS button still won't work and get the pattern.


Oct 22, 2008 | Panasonic KX-T7633 Corded Phone

Not finding what you are looking for?

Related Topics:

22 people viewed this question

Ask a Question

Usually answered in minutes!

Top AT&T Phones Experts


Level 3 Expert

94286 Answers

Cindy Wells

Level 3 Expert

4723 Answers


Level 3 Expert

18259 Answers

Are you an AT&T Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides