You need to replace the pad every season. if you are using a generic pad maybe more often. it also must be level and the drain coming off bottom clear. i suggest getting pads from aprilaire.com . not the generic from hardware store. also if its got a black feed tube going from the solinoid valve to the top of the humidifier pad you may want to replace that aswell, they have been known to crack the new ones are grey.
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