I have only used this player infrequently but it freezes after playing one disc and nothing i do seems to remedy it. I end up putting it away for a day or two before trying again. It then usually works, but only for maybe one disc and then it freezes again. I have cleaned the lens every time but it doesn't seem to help. Because it is unreliable i cannot take it traveling anymore.
I have the same problem, i put any dvd and it freezews during the play. there is nothing to do, must restart and sometime have to wait one day before i can restart. i have tried at leat 12 different dvd and it freezes everytime on every single one of them. I have tried clening... no success. Now Sony replacement plan cost 150.00!!!! I have paid 200.00 for the player. At this point i hsould buy a new one or get a replacement? Probably replacement but at that price I feel i am buying a new one.... I am disapointed with Sony. Don't buy DVP-FX810 seems i am not the only one with the problem.
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The most likely cause of your frustration with the BDP-S350 is that
your player's firmware is not the most current. Most often, the firmware problem is JAVA related and will not let the menus load at all, but freezing during playback has also been reportedly fixed with the firmware upgrade.
The solution is to go to sony's website, download the firmware upgrade, burn it to a disc and then load the disc into the player to fix it.
If the rented DVD is too scratched it will cause the DVD player to pause while it tries and find the next available playable area on the disc. This may cause the player to skip to another part of the movie. Try wiping the disc with a damp cloth from the centre towards the outer rim and dry the same way. Fingerprints ect. also cause problems. If the scratches are circular the player will have a hard time trying to play the disc. If the scratches are straight and small it shouldn't cause too much problems.
I would blame it on the DVD player. They are fickle when it comes to playing burned discs. Try playing the disc in your computer. If does the same thing there, the disc is garbage. You can also try burning at a slower speed, sometimes this helps. I would also try to avoid using DL (dual-layer) discs.
My friend suggested I clean the dvd optical reader lens inside the player with a fine brush (like a camera brush with a blower bulb). This seemed to help immensely. I'm not certain if this is just a temporary fix, but it seems to be ok so far.
Burn your DVDs at tow positions slower than what the system and discs say. It sounds as if there is a huge amount of error being introduced during the write process. Unfortunately, the old discs can only be recovered with an external program like Zero Assumption Recovery or the like....accordianman
Your DVD player is having a problem reading the disc. This is what is accounting for the pausing and the slow loading times...especially if it plays other movies without hitches. Even if the DVD is cleaned, some scratching on the disc will prevent it from being viewed properly. Blockbuster shoudl give you another disc to try of the same movie if you ask. Also, you can try getting a cleaner for your DVD player to remove dust and help it read discs better.