Question about Microsoft Xbox 360 Console

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360 GAME I bought a 360 game and put it n my 360 game console but an error message came up teling me to put a 360 game intop the console. It is not recognizing this game as a 360 game. and=y help with this one

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  • Anonymous Nov 30, 2007

    I have the same problem, when I put 360 game in my x box 360 the console say to use 360 game, thats what I use so I don't know whats the problem is frustrating because the console is expensive and the games to I have a play station 2 for 3 years and I never have problems.

  • Anonymous Dec 01, 2007

    the problem with x box 360 console when say this is a x box 360 and you just use 360 games what they say to me in the shop this happen to loads of people they say is the drive problem and you have to contact Microsoft.

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If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.

In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Posted on Nov 30, 2007

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Posted on Jan 02, 2017

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1 Answer

Disk unreadable but clean disk not scratached


http://www.youtube.com/watch?v=iOmNtrStDgM
Turned on your Xbox 360 console one day and and when you try to play your game you got the message "This disc is unreadable" OR "Unplayable disc".....??
First determine whether it's a fault with the disc or not, by having a look on the disc itself & make sure it's not scratched and there are no flaws even on it, and try other game discs on your Xbox 360 console .
If your disc is scratched or have flaws try putting other discs in your Xbox 360 console just to make sure it's the disc not the actual console causing the error, If other disc are working fine, refer to the scratched discs page on our website to know what are the steps you have to follow to get it sorted out.
If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Jan 03, 2010 | Microsoft Xbox Console

1 Answer

X-box 360 screen says " to play this disc put in xbox 360 console"


That might be something related to your Xbox 360 console itself or the disc you are trying to play on, so first have a look on the Xbox 360 game disc itself and check whether there is any kind of scratches or flaws on it.

If you find a scratch or a flaw on the disc that seems to be the reason and just to check it you can put any other game in your Xbox 360 console and try it once more, if the other game is working fine that definitely assures that it's a fault with the game disc & check on the scratched discs page on our web site for more information about the reason for this issue to occur.

In case there is no scratch or a flaw on the game disc try the following steps:
1- With no discs in the disc tray, go to the System section on the dashboard.
2- Select Console Settings.
3- Select Start Up.
4- Make sure it is set to Disc not dashboard.
If it is set to dashboard, select Disc and try the game again. It should work.
If is already set to disc or you tried setting it to Disc and still not working try the following steps:
1. Just clean the disc & put it back in your Xbox 360 console and see whether it's going to work again or not.
2. If it's still not working try also another discs to know whether it's an issue with the actual Xbox 360 console then or not.
3. If the other discs work fine you can try it then without the hard drive because it might also be something related to the hard drive.
4. If it is still not working so this game disc would be for sure faulty and you have the right to exchange it from the retailer you bought it from as it's not scratched.

In all cases if other game discs are giving you the same error message "To play this disc, put it in an Xbox 360 console" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Aug 29, 2009 | Microsoft Xbox 360 Console

1 Answer

I put in 360 game into 360 console, message pops up to insert game into a xbox 360 console...that is what I'm putting it in!!!!


Hi,

try putting a DVD movie, or A music CD in.
this will eliminate a faulty DVD Drive, or laser fault.

Mike @ compurepair.


Jun 19, 2009 | Microsoft Xbox 360 Console

1 Answer

I put a game in the console and it says reading but doesnt


# Turn console off and then on. # Clean the disc and examine it for flaws or scratches. # If this behavior occurs with one or two discs, search the Microsoft Knowledge Base for the specific game title(s). If you find a known problem, follow the information outlined in the article. # Delete the appropriate saved games. See Note 1. Copy a saved game to a Memory Unit (MU) if you have one available. # Try three other games, and then try the original game again. # Try the game on another console if possible. # Replace the disc at retailer. # Repair the console Note 1 If a saved game file is corrupted, it can produce a disk error message in that game, particularly when the game starts. You can resolve this issue by deleting all saved game files for the affected game from the Xbox hard disk. This method is effective approximately twenty-five percent of the time. If you experience this disk error message with more than two games, this procedure will likely not resolve the issue. Another trick to try is to turn your console so its vertical( sometimes works)

Jun 03, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't play my games


Its definately an internal problem, just have the people at microsoft repair your console. 

May 29, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 error


You need to buy a disc to bly xbox games not xbox 360.
Thats quite funny. You should take back the game to the shop and get a new copy!!

Oct 09, 2008 | Microsoft Xbox 360 Console

1 Answer

Getting an error message on my screen for my 360


every time i put in a game it just sez you must put this game in an xbox 360 ? what do i do

Mar 03, 2008 | Microsoft Xbox 360 Console

3 Answers

Message "To play game put game in xbox 360 console"


Pick up in the DVD is bad or weak and will need replacing.
Or replace the whole DVD unit.

Make sure the disks are clean and not too scratched up

Check here for more things to try

Nov 07, 2007 | Microsoft Xbox 360 Console

1 Answer

Game freezes during game play


I saw that alot when 360 first came out. I'm assuming you bought it right after it was released. Since than microsoft (though they probably won't admit it) has released a few remakes of the system which fix that error. Don't know what to tell you to stop it though. probably check out 360 support pages by microsoft

Jun 02, 2007 | Microsoft Xbox 360 Console

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