Question about GE GSH25JSTSS Stainless Steel Side by Side Refrigerator

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Left freezer door open-not cooling

Left side by side freezer door an inch open and water leaked all over the floor and now neither the frig or freezer is working. It is about 4-5yr old GE product. I unplugged the frigerator and water continued to drain as it is defrosting for over 24hrs. Is this sufficient or will I need to replace the heating elements? Also, my ice maker had always made ice, but would never dispense crystals always accumulated in the door where the ice is supposed to flow throw from the tray. Help:)

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Re: left freezer door open-not cooling


Your defrost timer may be stuck! This device turns the compressor off and turns on a heater to defrost everything. The timer is located in the back of the refrigerator section on most units...usually near a vent. You may see a small shaft with a 'one way' end that looks like the business end of a drill bit about 1/4 inch in diameter. If possible, turn it (probably) clockwise about half a turn. That may fix it. Wait and see what happens. If the compressor're on the right track. If not, you'll need to replace it. There are usually a few screws that you'll need to take out to access the timer.

About the ice maker...are you sure you've taken all the packing material out of the unit? Have you plugged in the motor unit? Use care when going near these items. They are mechanical, sharp and you can get injured. See if your manual is available...or online.

Posted on Nov 28, 2007

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