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Re: Refridgerator freezing food
Dm, I'm not sure if the thermostat is mechanical or electronic. Assuming mechanical...and I do...turn it to the lowest number...does it turn off? If this works properly, the problem is likely not the control. Does the compressor turn off at any time? If not after an hour or so of operation, the stat could be defective. That's my first guess. Oh, have you made sure that you don't have the ducts in the freezer blocked? The would deflect too much cold air to the fridge section.
Next, defrost the unit and clean the condenser coils. This will help the unit work properly. Then, wait awhile with the unit off. Meanwhile, access the compressor in the rear of the unit. Find the largest pipe coming out of the compressor. Turn the unit on. The largest pipe should frost and then, in about 5 minutes or so...either cause condensation or dry out. If neither happens and the line is either not COLD to the touch or frosty, you're low on gas. If the unit is less than 5 years old, you may get warranty coverage on the sealed unit from the mfgr. Believe it or not, too little gas will cause freezing in some cases!
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Not sure about your model, but most of these style side by side refridgerators use the cold air from the freezer to cool the refridgerator. Sounds like your "flapper" valve is broken. At the top left in the refridgerator there should be plastic shroud. Remove it and your flapper valve should be under it. You will most likely find the flap broken off of it. You may have success using epoxy to glue it or you may have to replace the valve assembly.
I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!
The problem may be low gas or it may be the thermostat is set too low. First, look at the possibility that you may have the food partly blocking an air channel which is where the very cold air is coming from.. Fridge side should read about 40 F after the door is closed for about an hour. If colder, adjust.
Refridgerator is 5 years old. Simply went out of cooling and freezing. Still makes operating sounds and lights work but losing our freezer full of food is disturbing on a refer only 5 years old.What could be wrong?
Good posibility that some thing is wrong with the defrost system. This is not as expensive to repair as a compressor. Is it worth it? The compressor and having it replaced and recharged will run much more than 250 a lot of the time or very close to it. Unplug it for a few hours with the freezer door open. Then plug it back in and see if it starts freezing again. This would tell you if it is something with the defrost cycle. The low motor noise may be the fan in the bottom of the unit. It would be good to know if the compressor is running or not.