Question about HP Officejet 7210 All-In-One InkJet Printer

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Remove and Check Color Cartridge

The Remove and Check Color Cartridge error appeared on my printer a few days ago. I have done anything and everything to get it to work but nothing has worked yet. I have sent an email into HP support but have received no response yet. I see on other blogs where people have had the same issue. Does anyone have any information out there that can help??

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  • Anonymous Nov 28, 2007

    I was notified that my tricolor cartridge was low. I managed (after about two hours of tinkering) to remove the old cartridge. Now I am unable to "just slide the new cartridge in". It is a #97 cartridge but it simply wont go in ! There must be a trick to it ! No where is there a set of instructions (nor any human being) that gives explicit instructions on "how to". I'd like to change the black cartidge also but am afraid to at this point.

  • Anonymous Dec 20, 2007

    I'm having the same "Remove and Check Color Cartridge" error with my hp 7310xi. I've tried two different ink cartridges, so I'm pretty sure it's a problem with the printer.

  • Anonymous Dec 04, 2008

    my hp7210 printer is displaying a print cartridge error how i can i fix it

  • sajo061218 Feb 19, 2009

    Printer is approx. 2 yrs old We rarely use the color print cartridge, We tried to print with colour and received a message "Remove and check color cartridge." I replaced the cartridge the message continues to appear. Very disappointed that others have the same error. I thought HP had a reputation for excellance?

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Last night I spent an hour with HP Technician on-line trying to diagnose the problem with my 2 year old HP Officejet 7210 All-In-One. After trying everything HP came up to resolve the problem, the technician determined it is a hard failure in the electronics hardware. Since my warranty is expired they offered me a deal on the L7680 All-In-One. My 7210 was very lightly used (still on first set of cartridges). If this is the quality of the latest generation of HP hardware, I am probably going to look at something else.

Posted on Dec 27, 2007

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1:turn the printer on (online)
2: open the cartridges door
3: ull c the print head moving ... wait until it becomes available
4: open the cartrige lock

Posted on Nov 28, 2007

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We also had the same problem. We remove the black cartridge, placed a small machine screw or bolt where the head would hold the spring in place. Make sure the head is flat enough so that it will not push the cartridge to the left and cause it to print erratic. You might need small hands to screw on the nut for your bolt. I now prints and faxes, just the LED panel still says to check the right cartridge.
We can live with that!!

Posted on Jan 23, 2008

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