Question about Creative Labs ZEN Vision:M Digital Media Player

8 Answers

Creative zen microphoto v0.0.65

Ok when i turn the damn thing on it goes to the menu with clean up format all reload firmware and reboot, i made it reload firmware to update it but it still isnt working and my computer doesnt want to aknowledge its existence.

im one step away from smashing this thing!

please help

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  • Anonymous Dec 06, 2007

    wen i turn on my creative it goes to recovery mode an pressin d reset button doesnt work!!

  • aquahead Dec 09, 2007

    when i turn on it goes to the menu with clean up format all reload firmware and reboot, i made it reload firmware to reload it but it still isnt working and my computer doesnt want to recofnize it. reloaded software & recovorer tool it keeps asking to connect device.

  • aquahead Dec 09, 2007

    No it's not recornized when reload firmware is promted. no button is stucked it just doesn't get recognized. tried 2 computers.

  • fogo Dec 10, 2007

    i have the same prob its stuck on recovery mode and my pc doesnt recognise it and to make things worst the screen is falling off the thing.. i cant get it to reload the firmware as well..

  • yukitotomo Dec 19, 2007

    This is so weird that this all suddenly happened to us at the exact same time with the exact same model. But yeah, me too.

  • orkel Apr 26, 2008

    i don`t know waht to do

  • g nutty Jun 04, 2008

    yes same problem

  • Anonymous Jun 11, 2008

    Thought it was the battery, bought one, but no. Just failed and wont work.
    Cant get the comp to see it anymore.


  • blakice Jun 13, 2008

    cannot load and play music

  • Gordo1991 Jun 15, 2008

    Yes same problem

  • junuh Aug 18, 2008

    i deleted firmware and now i want to put new one what can i do to get it

  • thmsblazed Aug 26, 2008

    mine is in a damn recovery mode with a clean up format reload firmware and reboot options and ive tried them all and hook it up to my comp and it doesnt wanna work what should i have done or do to fix the problem so it will work

  • Anonymous Aug 30, 2008

    in recovery mode but wont rebot orformat clean or reload

  • Anonymous Sep 03, 2008

    ok when i turn the damn thing on it goes to the menu with clean up format all reload firmware and reboot, i made it reload firmware to update it but it still isnt working and my computer doesnt want to aknowledge its existence.

  • bkarlie Sep 19, 2008

    i have the"recovery mode" problem aswell ! any ideas on how to fix it

  • maathias_p Dec 07, 2008

    when i turn the damn thing on it goes to the menu with clean up format all reload firmware and reboot, i made it reload firmware to update it but it still isnt working and my computer doesnt want to aknowledge its existence

  • Anonymous Jan 17, 2009

    It seems that I have the same problem. I understand that the logical solution would be to reload the firmware, and I've downloaded it in preparation to do so...however, my computer will not detect the device.

    Has anyone figured out a way to have it detected?


  • Anonymous Apr 17, 2009

    stuck n recovery mode

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My creative zen is being dumb no matter what i push the recovery mode is still gonna be there what do i do

Posted on Sep 17, 2008

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It sounds like your reset button is stuck down so it thinks you want to reset it. Try to press it again, go through the process, and see if it reboots normally.

Posted on Nov 30, 2007

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Just download the firmware http://support.creative.com/Products/Products.aspx?catid=213&catName=MP3+Players and reinstall it just make sure your zen has enough battery

Posted on Aug 29, 2008

Hey man!

uninstal WMP11 and install WMP10....
next restart your PC.
your WMP10 will detect your Zen and reload the firmware...

sorry my english! i'm portuguese :P

Posted on May 15, 2008

There is no reset button on the Zen Microphoto. You have to take the battery out, hold the on button and reinsert the battery to get into recovery mode. Other than that, there is no reset button or hole.

Posted on Apr 16, 2008

Seam problem here has anyone solved this?

Posted on Jan 14, 2008

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No it's not recornized when reload firmware is promted. no button is stucked it just doesn't get recognized. tried 2 computers.

Posted on Dec 09, 2007

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Umm im not sure if this will help any but my micro photo only respnds to windows xp... it took forever to figure this out seeing as though i have vista i had to use my mothers computer to do anything with it..i hope this helps yall

Posted on Feb 05, 2010

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I need to reformat my Zen. How


To format a Creative Zen is quite simple. Turn off you player. Then hold the play button and turn on your player. You will now see a menu that gives you options to format. After, select the option to reboot/ restart. There are other options to clean up and reload firmware also.

Thanx and i hope this helps
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