Question about Compaq Presario 5000 PC Desktop

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Try to uninstall then reinstall NAV

Posted on Nov 28, 2007


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Posted on Jan 02, 2017


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What is symantec antivirus??????????

Symantec/Norton AntiVirus (SAV for Windows, NAV for Mac OS X) is a virus protection program distributed by the Symantec Corporation, offering effective protection features, including infected file quarantine, online virus protection updates, and an automatic scheduler. SAV/NAV is designed to start running as soon as your computer's operating system starts. It runs in the background, checking all vulnerable files for possible infection by malevolent programs called viruses and worms. SAV/NAV does this by looking for the identifying signatures of these worms and viruses and comparing them to known viruses for which it has files. When it detects an infected file, it notifies you and manages the infection according to your preferences.

Aug 29, 2010 | Symantec AntiVirus Scan Engine


Do you have Norton Anti-Virus on your PC.

8 out of 10 computers have Norton Anti-Virus installed on their PC. Or you getting message to tell you to update your subscription? If so read on.

Have you notice that your PC is slowing down, or you getting blue screens, is your PC slow to boot, those your PC shutdown really slow. Are you getting pop-ups stating that your PC is infected. These are all symptoms of an out of date Norton Ant-Virus subscription. Even if you have have a current Norton Anti-Virus subscription you may still be infected.

OK, so here is how to fix your PC. First if you do not want to use Norton Anti-Virus anymore you need to remove it. You need to remove it from the control panel add/remove programs. You also need to get the Norton removal tool from Symantec, which makes Norton Anti-Virus. Watch my video from more details. Click here

So now your PC should be running better than before. Remember once Norton Anti-Virus is removed you need to scan it for viruses and then protect it. I recommend and personal use Avast, it is Free for home users and it simply works. Avast does not slow down your computer and it updates everyday with a visual and audio indicators. What more could you ask for. I use Malwarebyte's Anti-Mal ware on-line protection in conjunction with Avast for total protection. You can get that here. Try the free version first and it will get all those infections that Norton Anti-Virus failed to protect. Then upgrade to the Pro version if you need it. Here is the site

So now your PC is virus free and protected. What else can you do. I would get Ccleaner from, this is also a free utility that I use. It removes all those temp files and other junk that is slowing down your PC. I do not recommend any registry programs. If you have any those on your PC. You need to remove them, they do not work.

The last thing you need to get is to de-frag your hard drive. I use this one. It is also Free so get it. Click here.

So now you are done and your PC should be a lot faster and better. However if you are still having issues you need to reload your whole operating system. Most people do not have the original CD so you will have to get a professional to do this. If you need help with that you can visit my site at

I hope this tip was helpful.
R. Walker Sr.

on May 26, 2010 | Computers & Internet

1 Answer

Manual scanning not working

I think you are having the problem with schedule scanning

Create a new task in Control panel and add the Nav file to the scan and schedule the time

If you are unable to run the Quick scan or comprehensive scan
Download and run the free upgrade Norton Anti virus 2010
you can activate Nav10 with your existing product key
go to this link to download Norton Anti virus 2010

Jun 03, 2010 | Symantec Norton AntiVirus 2008: Windows

1 Answer

System has a virus mbr invected by bloodhpund.mbr how do I delete this. I purchased Norton 2010 but it won't remopve the problem says it needs to be installed but can't get into system to install.

You're Acer probably has Rescue and Recovery™ installed. Rescue and Recovery is a suite of self-recovery tools to help you diagnose, get help, and recover your system.

When you set the Bloodhound heuristics in Norton AntiVirus to it's highest setting you probably ran a virus scan and saw a Norton AntiVirus alert that states that it's detected a potential threat, Bloodhound.MBR. But this is probably not a virus but the recovery software on your laptop.


If you have IBM Rescue and Recovery and Norton AntiVirus Bloodhound heuristics are configured to the highest setting, Norton AntiVirus may alert you with a Bloodhound.MBR detection when you run a virus scan. To avoid this, configure your Bloodhound heuristics to the default setting.

To reset Bloodhound to the default setting
  1. Start Norton AntiVirus.
    If Norton AntiVirus was installed as part of Norton Internet Security or Norton SystemWorks, then start one of those programs.
  2. Click Options.
    If you see a submenu, then click Norton AntiVirus.
  3. Click Auto-Protect.
  4. Click Bloodhound.
  5. Click Default level of protection (recommended).
  6. Click OK
  7. Repeat steps 3-6 for Manual Scan.
    In step 3, substitute Manual Scan for Auto-Protect.
  8. Exit Norton AntiVirus.

Mar 11, 2010 | Acer Aspire 3610 Notebook

1 Answer

I use Norton 360 v3.0

ok, Anti Virus programs sadly don't catch all virus's, a simple fact of life,

Now I suggust if you can download FREE AVG on another machine, find this by going to google and enter free avg.

PRess f8 when booting up to enter safe mode, do not enter the other safe modes,

now run the avg and it will say it can't install in safe mode but it can scan in a window,

now goto the run command of the start button and enter msconfig

goto the startup tab and untick anything that sounds like jumpled letters etc,

Ok restart, remember if it does not start up right got back in safe mode and retick a box related to the error then restart, please take care when doing this as you may untick a important loadup program.


Jun 15, 2009 | Computers & Internet

1 Answer

Unable to statr NAVP

Go to, and do the free scan Trend Micro's House Call virus, spyware and malware scanner and cleaner.

If you have anything, remove them. Helpful Free Software below Read On.

Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

Avira AntiVir – Free Anti-Virus Protection

FROM MICROSOFT 2009 -Free --Security Essentials

Pop up Blocker- free

Spybot - Search & Destroy 1.5.2 -FREE SPYWARE…



Ccleaner- FREE…

Malware- FREE

$ *** KASPERSKY ***

There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.


If all else fails, then do a Reformat. You will loose everything, so do a Back-up.

Good Luck. pls rate me

Apr 25, 2009 | Computer Associates Anti Virus 2008...

1 Answer

How to enable auto Protect in Symantic anivirus 2006

want to turn on Auto-Protect permanently
1 Start Norton AntiVirus. If Norton AntiVirus is part of Norton SystemWorks or Norton Internet Security, then start that program. 2 Click Options. 3 In the left pane, click Auto-Protect. 4 In the right pane, check Enable Auto-Protect and Start Auto-Protect when Windows starts up (recommended). 5 Under "Select the duration," select Permanently from the drop-down menu. 6 Click OK. 7 Exit Norton AntiVirus. 8 Restart the computer.

Dec 30, 2008 | Symantec AntiVirus 10.0 with Groupware...

1 Answer

Norton is saying im not protected from viruses. it says my auto-protect is off. but it wont let me turn it on. or fix the problem. how do i fix it?

If you have installed a free-trial copy, your subsrciption is expired & that is why you are getting this message. Purchase the norton anti-virus from their site. Even if you try to reinstall it, it won't let you..

Aug 06, 2008 | Computers & Internet

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