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Anonymous Posted on Aug 10, 2009

MSN problems I have a webcam from logitech c300, i have installed it, but when i use MSN Messenger, it tells me that i have not installed the webcam and therefore my contacts cant see me. so when i do a video call or something similar, i can see them, but they cant see me. However, the webcam does show up on 'my computer' and it works when i click on it. what do i do to fix it?

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  • Master 1,884 Answers
  • Posted on Aug 10, 2009
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Go to options/settings of MSN and in the video option, select Logitach camera as your default. And enjoy the video chat.

micky dee

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  • Logitech Master 3,015 Answers
  • Posted on Aug 12, 2009
micky dee
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Open msn
Show menu > tools > audio and video set up > run through audio > next - set your camera as default > finish

Testimonial: "thanks heaps!! it worked! :D"

  • jimmyluvemma Jan 17, 2011

    it isn't working for me it is still having the picture of the webcam with the red X next to it.

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  • Expert 8,637 Answers
  • Posted on Aug 14, 2009
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See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.
C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

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How do you invite friend to logitech vid h d. so please tell me how can i invite my best friend to the logitech vid h d?

Hi, What program are you using? msn messenger or skype or yahoo messenger. In all cases there is a call button that you have to use to contact. Look for it. Good luck.
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Webcam

Go to the logitech website.
Install the drivers for your particular model of webcam.
Usually this comes with a software...
This will get you working your webcam correctly

Now,
Seeing your sis depends on the software you are using to talk with her.
GTalk, Yahoo messenger, msn messenger, Skype etc. will allow you webcam data transfer...

Skype is free and i would recommend that. Just sign up. Its free.
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When i try to start a video call it tells me that the camera is in use on another application

Hi ,
What software do you use?
Check if you have skpe installed or other like msn messenger or yahoo messenger installed?
Disable one of them.
Try to use only one soft
ok
cheers

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I think the problem is your software
Uninstall WLM
Restart computer
Install WLM

http://www.filehippo.com/download_msn_messenger/

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Why wont my cam let me do video calls on my msn?

Hi,

Please reinstall the msn messenger and your problem will be solved.If you need any more help let me know.

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hey there, what you can do is update your msn messenger to the latest edition and try to re install your sound drivers. this may reslove your problem.

fixya!
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Check the camera settings are not too high 320x480 or similair should be enough. Have you installed Windows Messenger live, the new MSN and tried it with that? If your'e problem persists try this problem page. http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=534&p_created=1087233145&p_sid=tDSxcPki&p_accessibility=0&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTQyMiZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD13aWxsIG5vdCBpbnN0YWxs&p_li=&p_topview=1
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