Question about Dell A940 All-In-One InkJet Printer
It WORKED OK UNTILL I MOVED MY COMPUTER TO THE OTHER SIDE OF THE ROOM. I KNOW IT HAS TO DO WITH THE PHONE CONNECTION I HAVE VERIZON DSL. I HAVE BEEN ON THE PHONE WITH DELL FOR 2 DAYS WITH NO HELP. SO IF ANY ONE THAT CAN HELO ME WOULD BE GREAT BEFORE I PULL ALL MY HAIR OUT. YOU WOULD SAVE ME FROM GOING BALD.
Well as you have spent two hours with dell, i am sure everything would have been checked, However lets make sure that we have the connections right.
Your DSL must have 2 outlets, 1 which will be connected to the Phone and the other one which should be connected to the DSL Modem. 1 is voice and other one is Internet.
So make sure that you have plugged in the cables correctly. You may try changing the cable and the ends to check that.
Another point is that at the back of the tower you would have two ports for tel line "Line and Phone", so make sure that you have connected the phoneline to the jack which says "Line" NOT THE ONE WHICH SAYS "PHONE"
Pull out the cord from the Tower and plug it in a phone and check that you are getting a dial tone.
I hope that this should resolve the issue you are facing.
Posted on Nov 28, 2007
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